Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 1, 2019 at 10:16 pm #1061728
    pathaug

    Hello-
    I believe I am having a conflict between Enfold and woo-product addon with a SIMPLE Product.
    I see there has been past issues with addon conflict : see issue #1028836

    My issue was not a big deal but with latest woocommerce update, the conflict with Enfold has become worse so I made 2 staging copies and have sent screen shots to hopefully help you see problem.

    I did this in staging copy
    Woocommerce 3.53 Enfold 4.5.3 woo addon 3.0.5
    screen shot: https://gyazo.com/bc2d47ff249812a2b8cd6c5c93f90d8c
    The problem is the purple text 1/2 down – “1x undefined $716” annoying but options showed so I was OK.

    When I install theme Twenty Nineteen simple product addon shows correctly
    I get this screen shot: https://gyazo.com/46c807fc8cc7be11b19e8ee416cc1a4e
    Half way down the description now reads: “1x Evenheat glass kiln $716” – so I think conflict with Enfold and wooaddon.

    So it’s supposed to be grabbing the product description but with Enfold it says “Undefined”
    The Booking product with Addon displays fine: https://gyazo.com/1fe760a8d3a874f55ea7e7618a11bc5f
    Displays the Product “Valentines Create Silver $64” and product addon under for additional person option

    UPDATE WooCommerec to latest:
    Woocommerce 3.54 Enfold 4.5.3 woo addon 3.0.5
    Now additional problem-Same conflict with Enfold as above but now if Bookings is activated the product addon for SIMPLE PRODUCT
    shows : https://gyazo.com/4eb05f91768b06e1d974e087047d0c92
    Notice even though I added on product options – now NEITHER the Product title nor any add-ons show up – which is a problem for customers ordering machine options.

    Thank you for looking into this.
    Pat

    February 6, 2019 at 7:53 am #1063491
    Ismael

    Hey pathaug,

    Thank you for using Enfold.

    Looks like you’re using the advance layout builder for this product. Have you tried adding the title element manually using a text or code block? Make sure that it has the “product_title” class attribute added to its tag. Example:

    
<h1 class="product_title">Product Title</h1>

    Related thread: https://kriesi.at/support/topic/undefined-text-displayed-on-products-with-woocommerce-add-on-fields

    Best regards,
    Ismael

    February 6, 2019 at 6:50 pm #1063719
    pathaug

    Thanks for getting back to me.
    This issue was a problem before the WordPress upgrade changing the editor.
    Can you PLEASE take a look.
    I gave access and lot’s of screen shots.

    February 8, 2019 at 5:41 am #1064409
    Ismael

    Hi,

    Thanks for the update.

    I just added the “product_title” class attribute manually in the title tag. (see private field)

    
<h5 class="product_title" style="text-align: center;"><strong>EVENHEAT GLASS/METAL CLAY KILN - </strong><strong>KINGPIN 88</strong></h5>

    Best regards,
    Ismael

    February 9, 2019 at 8:40 pm #1064979
    pathaug

    Thank you – that seems to work.
    Sorry to be inexperienced but I cannot see what you did and where and how.
    I’m not a “programmer” that’s why I like the themes.
    I went to the staging copy but I don’t see where you edited to fix it.
    I changed to default editor thinking it would show what you did in html but it just clears out my product. I go back to Advanced layout editor and it’s what I am used to developing with but I don’t see where the fix is.

    Since I have several products using this add-on, can you please give me advice on how you did what you did so I can make the rest of the changes.
    Thank you – again sorry for my inexperience

    February 12, 2019 at 11:32 am #1065903
    Ismael

    Hi,

    Thanks for the update

    I just edited the text block containing the product title. That is the element at the very top of the builder right before the product image or gallery.

    Best regards,
    Ismael

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