May 8, 2013 at 1:19 pm #22941
I am running WooCommerce 2.0.9. Everything seemed fine but now I cannot find the product attributes anymore! In the mysql-Datebase the attrubutes are sill listed in the postmeta tab. But in the backend (and of course in the frontend) none of the attributes are available. I put several attributes in the Product > Attributes, saved those, added these attributes directly at hundreds of products…. Everyting WAS fine. Then suddenly the attributes are gone….
Is there anybody with the same problem?
MaxMay 9, 2013 at 5:58 am #117926
We’ve not received any similar bug reports yet. You can try to deactivate & re-activate WooCommerce. Maybe they changed the data structure a bit and WooCommerce uses the install hook to convert the database.
PeterMay 9, 2013 at 6:59 am #117927
no. not a chance…. I also deactivated all plugins… would you take a look at the database structure?May 9, 2013 at 8:14 am #117928
I’m not familiar with the data structure and probably your best bet is to contact the woothemes support team: http://www.woothemes.com/support
You can also try to switch to another theme (TwentyTwelve) and check if the problem persists. I’d also mention this in the woothemes support ticket – otherwise they’ll ask you to switch to the default theme first.May 9, 2013 at 8:43 am #117929
already did contact the woothemes support team but no response… no support is as good as kriesi ;)May 10, 2013 at 12:19 pm #117930
Your second best bet is to just restart on a local dev server because sometimes its better to redo something then to hope that a unique and difficult issue can be easily solved. Sometimes the cause could be a bad install or a corrupted file.. Mysteries like this are best left for detective novels.
NickMay 10, 2013 at 3:07 pm #117931
I have sometimes the same problem.
just because of no reason all my categorys are not visible anymore.
but there are still on the server, but not in the shop anymore, after the update to 1.4 and the latest update of woocommerce it was perfect.
till today 2 hours ago.
i recognize that then also my server is not responding anymore, i cant login or put anything on the website.
the only result is to restart the server. i am happy to have a vps, because sometimes i need to restart 3 times a day.
it would be great if somebody knows this problem.May 11, 2013 at 6:15 pm #117932
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