PRODUCT PAGES Jump automatically to #TAB-ATTRIBUTES « Support Forum | Kriesi.at

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PRODUCT PAGES Jump automatically to #TAB-ATTRIBUTES

11 posts from 6 voices

Started 11 months ago by pawoodster
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pawoodster
Member

When I go to a single product page, it's automatically jumping to the product description and redirects the page url to #tab attributes. It skips the short description at the top of the page. I saw someone else had this problem and tried the quick CSS code given but it didn't work.

.dual-sidebar .related.products .content {
margin-left: 0;
}

I also disabled all plugins but it's still jumping down the page. Please help! Here is the url (please remove after looking thanks)

http://188.65.112.30/~jpsmachi/product/rico-hydraulic-cnc-press-brake-model-prcb-synchro/#tab-description

Posted 11 months ago #
Ismael
Moderator

Hi,

I tried to check your site, but I can't see it as it is under Maintenance mode.

Regards,
Ismael

Posted 11 months ago #
bozac
Member

I have this saem issue. =( http://www.mytrickrc.com/shop/white-light-bar/

Posted 11 months ago #
pawoodster
Member

Mine does the same as the link above from bozac. Please see his and give the solution here if possible. Thanks.

Posted 11 months ago #
Ismael
Moderator

Hi,

Can you disable all other plugins except woocommerce, and try to check this is issue is still occuring.

Regards,
Ismael

Posted 11 months ago #
pawoodster
Member

Yes, disabled links and still jumps.

Posted 11 months ago #
Ismael
Moderator

Hi pawoodster,

I'm not really sure why that is happening, let me tag the rest of support to see the issue, they might know what is causing it.

Regards,
Ismael

Posted 11 months ago #
Kriesi
Key Master

Hey! Are you using the latest theme and woocommerce version? I can remember fixing a very similar bug some time ago which only happenend with outdated versions of the theme and woocommerce...

You might want to try to update both, the theme as well as woocommerce and see if the problem persists...

Posted 11 months ago #
blueoxygen
Member

I am also having this problem - please see http://thatsabreeze.com/?product=test-product and it jumps straight to the description. I am using the latest versions of both the Flagship theme AND WooCommerce so I am not sure what the problem could be. This is a very annoying problem. Please help, thanks!

Posted 6 months ago #
Dude
Dude

Afaik Flagship does not support WooCommerce out of the box but I'll mark this thread for Kriesi. He already fixed this issue for Abundance and hopefully he can tell us how to apply this fix to Flagship.

Posted 6 months ago #
Kriesi
Key Master

Hey! Can you post a link to a product that has a description so I can take a look at it?
Since this was fixed 5 months ago for the other themes I can not remember what exactly was the problem, and even then it might be a different problem now :)

Cheers!

Posted 6 months ago #