closed resolvedYou can see the problem quite clearly here:http://www.taiwanteacrafts.com/product/wenshan-bao-zhong-tea-lot-110/. Look at the bottom of the page. The second set of pictures are giant sized.
I've tried re-sizing the pictures, reducing the number of up-sells listed nothing works. I really like this feature, but I can't use it because of that problem. I've contacted Woocommerce who said it was a theme issue. So here I am.
What have I done wrong ? Any help would be appreciated. Thank you!
Philip
Devin
Moderator
Hi Philip,
Nothing looks out of place except that block in the code but my guess is a plugin is conflicting with the normal single product loop.
First thing to try is to disable any active plugins except woo-commerce. If that fixes the issue, you can re-enable them one by one to find the offending plugin.
If you aren't using Abundance: 1.7, re-download the theme files from Themeforest and update the theme files so that we are using the same version and it may fix the bug.
Regards,
Devin
jpdesignecomm
Member
Hi Philip
I'm having precisely the same issue, if and when you find a solution would you please share it.
Looking at the code, for some reason I'm getting a duplicate 'related products' div!
I'm running 2 sites with the same settings and it's only http://www.bhr.co.uk that's playing silly devils, the other (bhrdirect.co.uk) is running fine.
Jeff
jpdesignecomm
Member
HI again both.
Right, with the latest theme update it's sorted out the 'giant' images.
The problem I now have is that I have both a 'related products' and a 'you may also like' upsell area, where before I only had related.
What I need is to know how to switch off the 'related' products.
I'm sure I once had a small piece of code that sorted this and I'd appreciate a resupply Devin !!
Thanks
Jeff
Hi y'all,
I missed this string earlier this week as I was tangled in new woocommerce update issues. Devin, I am now looking for a copy of Abundace 1.7 wishing to go back to it until all woocommerce 2.0/Abundance 1.8 issues are resolved. How can I get a copy? All I have backed-up is a v1.5...
Devin,
I've reloaded Abundance 1.8 and Woocommerce 2.0 and this seems to have solved the up-sell pic issue discussed in this theme. I still seem to have stability issues though which I will address on the other string. Thanks for your help on this one !
Philip
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