Viewing 11 posts - 1 through 11 (of 11 total)
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  • #535836

    I’ve had this problem in the past and i just changed the PHP version to 5.2 and it fixed it, however this time this fix does not work.

    No items will add to cart
    I’m unable to add/remove plugins or make any changes it seems in the admin area

    #535898

    Hi SomeBloke!

    Your using Enfold version, 2.8.1. You’ll need to update to the latest version, 3.4.2.

    See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Cheers!
    Elliott

    #536225

    Heya,
    I’m purposely using that version, I haven’t updated WordPress in ages

    I’m using a plugin which stops all updates to the site

    The site was actually working fine up until a couple days ago and had been (since v2.8.1)

    For some reason yesterday things just stopped adding to the cart

    #536743

    Hey!

    It would be best to update WordPress. If you continue to use an outdated copy then it will be easier for hackers to compromise your site.

    Best regards,
    Elliott

    #536946

    Okay I manually updated the theme, then wordpress

    Then I got stuck in a never-ending loop of ‘update your database’ then click continue and it’d ask me to update again

    Good job I had backed up the site.

    Any idea how I do this moving forward?

    #538444

    Hi!

    The update is not working? You must be using a very old version of WordPress. Hmm, not sure what we can do here. I would try reinstalling to see what happens but of course make a backup before hand.

    Cheers!
    Elliott

    #539921

    No it’s not :(

    The version is 3.9.9, so not too old, but in fairness not the newest!

    I tried to reinstall and it’s not taking the update

    Wordpress isn’t allownig me to deactivate plugins or save any changes in the admin area either which is strange…

    #539965

    Hey!

    I would try reinstalling WordPress then.

    Cheers!
    Elliott

    #542763

    Hi,

    I did already say that I’ve tried updating WordPress, which didn’t work.

    Turned out that my database was 3mb over quota which was causing:
    1. changes not to be saved
    2. plugins unable to deactivate
    3. any kinda database query to run

    #542885

    Hi,

    The WordPress loop on update is most likely because it’s extending beyond the timeout limit, could you try contacting your hosting provider to increase it so that the update is allowed to finish?

    Thanks,
    Rikard

    #544240

    Heya,

    Turned out the database was over quota.

    Optimizing the database helped reduce my database from 153mb to 119mb – this immediately fixed the problem

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Products not adding to cart’ is closed to new replies.