Purchase error « Support Forum | Kriesi.at - Wordpress Themes and HTML Templates

Support Forum » Display

Purchase error

2 posts from 2 voices

Started 4 months ago by benjaminbattais
Latest reply from Dude
This topic is resolved

Tags:

No tags yet.

benjaminbattais
Member

Hi I bought display 3 in 1 Html template instead of the Wordpress one , Can i have the wordpress one if I pay the difference ?

Posted 4 months ago #
Dude
Administrator

Hey,
no I'm sorry. We have no access to the file management and we can't activate the wordpress theme download, etc. for you. If you'd like to exchange the item please contact the themeforest/envato support: http://themeforest.net/support - I'm sure they'll help you asap.

Posted 4 months ago #

RSS feed for this topic

Reply

You must log in to post.

Support Forum usage - Please read

It takes 3 Steps to get you startet

Please start by registering an account for this forum here

Create a new thread and tell me what problems you are encountering and what you want to know.

There is no step 3 :)
We try to answer all questions within a day, monday-friday.

Why did I choose a forum instead of the themeforest way of support?

Themeforest support threads are not searchable. Since most questions are asked over and over again a searchable forum will make it possible that you dont even need to wait for my response, because its already there.