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quick problem and need assistance- Please reply within 24hrs

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Started 10 months ago by vsit
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vsit
Member

Hi,

in regards to http://www.possmma.us website please help as i am not sure how the heck these problems all of a sudden pop out and i don't know how to fix them.

- Price filter and cart use to be display on the right side of the shop, and i also check on widget where everything is place correctly. But today i log on and everything is align to the left bottom side
- under sub menu when i click on "My Account" and "Edit My Address" nothing seem to be working. all setting is correctly imputed in the word press but i cant figure out why its not being display.
- under sub menu "Change Password", is it normal that nothing else is showing up on there? There is no option to input old password and new password.

Please help

Posted 10 months ago #
Dude
Dude

1) Make sure that the website runs Woocommerce 1.5.8. Afaik WC 1.6.1 doesn't work flawlessly with Abundance yet.

2) I can't visit your website because Kaspersky Internet Security reports "Trojan-Downloader.JS.Iframe.czj" and blocks the access. This may indicate a hacker attack. Probably the best solution would be to restore the files from a backup if your're not sure if someone manipulated your files or not.

Posted 10 months ago #
vsit
Member

I am running woocommerce 1.6.1 can you please tell me where i can uninstall the new updates and runn 1.5.8 instead?

thank you

Posted 10 months ago #
Dude
Dude

You can download 1.5.8 from here: http://downloads.wordpress.org/plugin/woocommerce.1.5.8.zip - afterwards use your favorite ftp software (like filezilla) to access the wp-content/plugins directory. There you can delete the "woocommerce" folder and upload the folder which contains the version 1.5.8 (unzip woocommerce.1.5.8.zip first).

Posted 10 months ago #
vsit
Member

Hi Dude,

Thanks for the tips. i deleted and reinstall woo-commerce 1.5.8 and under setting system i copied and paste the shop pages for your reference.

Shop base page #709 - http://www.possmma.us/shop/
Cart Page #710 - http://www.possmma.us/cart/
Checkout Page #711 - http://www.possmma.us/checkout/
Pay Page #721 - http://www.possmma.us/checkout/pay/
Thanks Page Page does not contain the shortcode: [woocommerce_thankyou]
My Account Page #713 - http://www.possmma.us/my-account/
Edit Address Page #714 - http://www.possmma.us/my-account/edit-address/
View Order Page Page does not contain the shortcode: [woocommerce_view_order]
Change Password Page Page does not contain the shortcode: [woocommerce_change_password]

can you please help explain how i can resolve this? as of right now the problem still exists and i am unable to log onto "my account" the "change password" tab is blank when i click on it.

can you also tell me if woocommerce comes with a standard page for "Register new account"

Thank you i hope we can resolve this issue soon as i rely on this shopping cart for our sales.

Posted 10 months ago #
Ismael
Moderator

Hello,

Edit each page then put the woocommerce shortcode for example in "Thank You" page should have the [woocommerce_thankyou] shortcode. After that, assign the respective pages on WooCommerce > Pages > Shop Pages.

Regards,
Ismael

Posted 9 months ago #
vsit
Member

Thank you so much Ismael.

I have one last question and can you please tell me what this means and how to resolve it?

Remote Posting/IPN
WP Remote Post Check wp_remote_post() failed. PayPal IPN may not work with your server.

Posted 9 months ago #
vsit
Member

please reply....

Posted 9 months ago #
Ismael
Moderator

Hi vsit,

I'm not sure how to solve that problem. Let me tag the rest of the support to check the issue. :)

Regards,
Ismael

Posted 9 months ago #
Dude
Dude

If the paypal payments, etc. work simply ignore this error message. The remote_post detection does not work correctly (eg compare this bug report https://github.com/woothemes/woocommerce/issues/1215 ) and the only important thing is that fsockopen/cURL is enabled.

Posted 9 months ago #
vsit
Member

Thank you for the link provided.

Posted 9 months ago #

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