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  • #21289

    Hello,

    On my product pages, the related products at the bottom are showing in only two columns stacked on top of each other instead of the four that I have set in the admin. See:

    http://squaresound.wpengine.com/product/final-fantasy-sheet-music/final-fantasy-vii-x-2-piano-collections-best-sheet-music/

    Any way to fix this? Thanks.

    #111259

    Hi,

    I am unable to reproduce this … http://www.clipular.com/c?2797870=yEx5oNbbiOUSDUXLk0NRxx1zW28

    You need to deactivate all plugins besides WooCommerce. and try again, and then reinstall the theme and WordPress. However 99% chance that some rogue jQuery from one of the plugins is closing off the rows too quickly. I would recomend a new built and ensure that the 5th product will have 4 correctly shown related products and then to slowly keep adding your plugins one at a time until you hit the one that is causing this. And once that’s known its just a matter of finding a substitute for the plugin.

    Thanks,

    Nick

    #111260

    I’ve done all you suggest and it hasn’t been fixed. Can you please look into this a little more closely?

    #111261

    Hi,

    Let’s try this. Please open up in the theme folder /woocommerce-config/config.php and look for line 819 which looks like

    woocommerce_related_products($avia_config['shop_single_column_items'],$avia_config['shop_single_column']); // X products, X columns

    replace line 819 with the following two lines

    woocommerce_related_products(4,4);
    //woocommerce_related_products($avia_config['shop_single_column_items'],$avia_config['shop_single_column']); // X products, X columns

    Thanks,

    Nick

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