If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
How do I modify the template to make my footer look like the demo, including the big arrow image?
Just go to the Theme Settings>Footer and fill in the contact info field. That info will fill in the arrow.
The footer widgets are controlled in the wordpess Appearance>Widgets section and each footer area has its own widget area.
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