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  • #438805

    Hi,

    I use enfold. It is great.

    But I have one problem only with safari:
    after typing the first letter into an entry field, the page scrolls up.
    When I type the next letter, the page scrolls back.

    I made a litte movie to demonstrate this:

    Do you have an Idea, what I can do to avoid this safari problem?
    If you need login credentials, please tell me.

    Regards,
    Sabine

    • This topic was modified 5 years, 9 months ago by Yigit.
    #439011

    Hey Sabine!

    I can reproduce the issue on Chrome as well. Can you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    #439063

    Hi Yigit,

    there are no active plugins.
    I can not reproduce this on chrome (macintosh).

    Regards
    Sabine

    #439069

    correction: on chrome the problem occurs only in the password field but not in the username field.

    #439549

    Hi!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Best regards,
    Rikard

    #439565
    This reply has been marked as private.
    #440462

    Hi!

    you are using quite an old version of the theme. Please update to Enfold v3.1.5 and also update to the newest WordPress version. Let us know in case you still need help.

    Regards,
    Andy

    #440792

    Hi Andy,
    I updated enfold and wordpress but the problem still persists.
    Can you have look, please?
    Regards
    Sabine

    #441083

    Hey!

    Please flush browser cache and refresh your page a few times, it does work fine on my end right now.

    Best regards,
    Yigit

    #444854

    Hi Yigit,
    are you sure? At my Safari and Chrome on Mac the problem remains also after flushing browser cache. Can you please try again?
    Regards
    Sabine

    #449341

    Hi!

    Looks like you’re using a custom script or plugin inside the layer slider. I’m sorry but we don’t provide support for third party plugins. Please contact the plugin or script author for more info regarding the issue.

    Regards,
    Ismael

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