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Viewing 14 posts - 1 through 14 (of 14 total)
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  • September 7, 2015 at 10:54 pm #499563
    EmanuelTavares

    Hi,

    I have two problems to put a Salesforce form on site:

    1.
    The CODE BLOCK is losing the content. The code is on http://www.ventrix.com.br/VentrixContato.html. You can check de syntax. There is no META TAGS and every tag has your start and end.

    When I try to put this code on CODE BLOCK element this it’s occurs:

    Before save, everything looks ok.

    After, something goes bad:

    Note the form out of CODE BLOCK!

    I need an urgent solution.

    2.
    The redirect after submit didn’t work. You can test on http://www.ventrix.com.br/teste-contato/

    The data are saved on Salesforce CRM. On http://www.ventrix.com.br/VentrixContato.html you can check everything working fine, except the appearance. ;-)

    We need it to put the website on air tomorrow, 09-08-2015.

    []’s

    Emanuel

    September 8, 2015 at 8:55 am #499716
    Rikard

    Hey Emanuel Alexandre,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    September 8, 2015 at 4:15 pm #499966
    EmanuelTavares

    Follow your access…

    The page with the problem is CONTATO.
    The page where I put the font code in a simple text is TESTE CONTATO.

    September 9, 2015 at 6:38 am #500198
    Ismael

    Hi!

    I tried to login to the site but its not working. Please check the login credentials above. Looks like you’re trying to setup a third party script. Please contact the developer who created the script for more info.

    Cheers!
    Ismael

    September 9, 2015 at 1:31 pm #500383
    EmanuelTavares

    Hi,

    I change the password and now it is working.
    The form work fine outside of WordPress.
    There is two problems: interface and redirect.
    When I put the form on a simple text of WordPress, the interface problem didn’t occurs. Just when I use the theme interface, putting a block code object, the problem occurs.
    When I press the button, the form action is a call to a Salesforce Webservice.
    We need to put this website on air today morning.
    It’s very important.

    Regards,

    Emanuel

    September 9, 2015 at 7:54 pm #500701
    EmanuelTavares

    Hi!

    Some news? I need to launch the website.

    Regards,

    Emanuel

    September 10, 2015 at 4:29 am #500798
    EmanuelTavares

    Hi,

    I substituted the code to a Google Form code, but it’s not what I need. I need the Salesforce form.

    You can see the original form at http://www.ventrix.com.br/VentrixContato.html.

    Thanks a lot.

    Emanuel

    September 11, 2015 at 5:02 am #501387
    Ismael

    Hi!

    Sorry for the delay. We tried to login again today but we got this error:

    Erro ao estabelecer conexão com o banco de dados

    Yes, we know that the html version of the code is working. That’s why we need you to contact the plugin author to debug it for WordPress. Unfortunately, we don’t provide support for third party plugins and scripts as stated on our support policy. https://kriesi.at/support/register/

    Regards,
    Ismael

    September 11, 2015 at 3:28 pm #501702
    EmanuelTavares

    Hi,

    IT’S NOT A THIRD PART PLUG IN!!!!

    It’s a normal form with an action.

    The form has a action on Salesforce site and return.

    Don’t try to escape from the problem.

    The interface has problems and you need to solve this. Probably you didn’t look the images.

    I’ve bought others themes on Themeforest, but never have problems with support like this.

    It’s slow and not objective.

    I need a real solution, not excuses.

    I’ve never spent a week to solve anything with others developers.

    The problem with database was solved.

    You expend one day to publish an answer. That’s ridiculous!

    I’m very unhappy with this situation.

    Emanuel

    September 13, 2015 at 7:40 am #502209
    Rikard

    Hi,

    The login you previously posted is not working anymore, could you check please?

    Thanks,
    Rikard

    September 14, 2015 at 2:25 pm #502744
    EmanuelTavares

    Hi,

    I have no idea why the user didn’t work.
    I recreated.

    []’s

    Emanuel

    September 15, 2015 at 5:13 pm #503514
    Andy

    Hi!

    try to deactivate all plugins, to see if one is causing this issue. Does your code work when using default editor? you could use pastebin.com to provide us your code, then we can test it.

    Regards,
    Andy

    September 15, 2015 at 6:35 pm #503596
    EmanuelTavares

    ?????

    On my first message has a link to source code. Did you see it?

    There is no other plugins installed.

    What’s the matter???

    I need a solution.

    September 16, 2015 at 5:26 am #503809
    Josue

    Hi!

    Code Block won’t work with the code you’re trying to use because of it contains a textarea tag and that ends up messing the element, one thing you could do is put your form code in a shortcode and use that instead, something like this (theme / child theme functions.php):

    function custom_shortcode_func() {
	ob_start();
	?>
		PUT YOUR FORM HTML CODE HERE
	<?php

	$output = ob_get_clean();
    return $output;
}
add_shortcode('my_shortcode', 'custom_shortcode_func');

    Then to place your form simply use:

    [my_shortcode]

    Regards,
    Josue

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