Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 1, 2017 at 1:54 am #785443
    AusWeb

    Hi,

    We are receiving the following error on our website when trying to save theme options:

    “Saving didn’t work! Please reload the page and try again.”

    We have tried increasing the PHP limit to no avail.

    Any assistance would be greatly appreciated.

    May 1, 2017 at 4:13 am #785455
    Nikko

    Hey xansdesign,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Don’t forget to make a backup first. :)

    Best regards,
    Nikko

    • This reply was modified 6 years, 11 months ago by Nikko.
    May 15, 2017 at 4:24 pm #793406
    ShopFloorAutomations

    I am getting this error as well. I download the latest version of the theme this morning. This is a fresh install of the theme and wordpress.

    Any assistance would be greatly appreciated.

    May 15, 2017 at 4:39 pm #793413
    Jordan Shannon

    Hi,

    Do you mean you are having trouble saving pages when using the Advanced Layout Builder?

    Best regards,
    Jordan Shannon

    May 15, 2017 at 4:44 pm #793416
    ShopFloorAutomations

    Hi,
    No, I am having trouble just saving theme options.

    Here is an image of my error
    http://2.shopfloorautomations.net/_/2017-05-15_10-42-23.png

    May 15, 2017 at 9:14 pm #793506
    Basilis

    Hi,

    Please check that /wp-content/ folder and everything inside, are registered as 775 CHMOD

    That will do solve your issues.

    Thank you very much

    Best regards,
    Basilis

    May 16, 2017 at 12:56 pm #793880
    ShopFloorAutomations

    Hello,
    Everything in that folder is set to 777 CHMOD and still having the problem. Is there a file that I should look at?

    May 16, 2017 at 3:37 pm #794017
    Jordan Shannon

    Hi,

    Make sure that the wp-content/uploads/dynamic_avia/ folder is writable. Enfold will use this folder to create the dynamic css file (called enfold.css). It contains the styling settings which you configured on the theme option page and if Enfold can’t write or create it you won’t notice any changes even if you save the options. If that folder is already writable do recursive permissions changes on the contents.

    Best regards,
    Jordan Shannon

    May 16, 2017 at 9:18 pm #794474
    ShopFloorAutomations

    Jordan,
    Thank you, I got it working. It was a problem on my hosting company end.

    May 16, 2017 at 10:09 pm #794500
    Jordan Shannon

    Hi,

    Great! I am glad you were able to get this figured out. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 10 posts - 1 through 10 (of 10 total)
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