Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 3, 2017 at 12:28 am #754741
    photoguy

    Server configuration issues detected!
    phpQuery, an external library in LayerSlider, have unmet dependencies. It requires PHP5 with the following extensions installed: PHP DOM extension, PHP Multibyte String extension. Please contact with your hosting provider to resolve these dependencies, as it will likely prevent LayerSlider from functioning properly. This issue could result a blank page in slider builder.

    Parse error: syntax error, unexpected T_STRING in /home/tepasfoto/domains/tepasfoto.nl/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/helpers/phpQuery.php on line 2

    I have downgraded the theme because of this error.

    March 7, 2017 at 2:24 am #756693
    photoguy

    What about this problem?

    March 7, 2017 at 4:36 pm #757083
    Yigit

    Hi,

    Sorry for the late reply!
    I have seen similar issue on another users installation. It does definitely seem like a PHP related issue. Enfold is not compatible with PHP7.1.x. Could you please contact your hosting provider and ask them to upgrade PHP version?

    Also, please make sure that you are using the latest version of Enfold which is currently 4.0.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    March 8, 2017 at 1:09 pm #757752
    photoguy

    My hosting provider could not just update because of the risks to other clients.

    March 8, 2017 at 3:31 pm #757848
    Yigit

    Hi,

    Here is an official reply from LayerSlider team

    You need to install the DOMDocument PHP extension or update your PHP version on your server. The new version uses phpQuery at several points and this library requires that PHP extension.

    This is a common extension, which is a part of PHP by default. Some hosting services might disable it for some reason, but it shouldn’t be a problem for most of the cases. We are looking for ways how we could solve this, but at the moment that library and the plugin depends on this extension.

    ” Talk to your web host support about this mbregex/mb_eregi() function support on your server. “

    Best regards,
    Yigit

    March 13, 2017 at 2:34 am #759778
    photoguy

    My provider has moved all my files to another server which runs newer PHP software. Problem solved.

    March 13, 2017 at 2:53 am #759782
    Mike

    Hi,
    Good news, Thank you for using Enfold.

    Best regards,
    Mike

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