September 5, 2013 at 8:09 am #29044
I created a test product and it can be seen at http://acutta.com/template/?post_type=product. After adding it to the cart, the shopping cart shows up in the upper right corner as expected. However, when I move mouse over to the cart, it does not show any details like the demo site would show. Furthermore, if I switch to another page, the shopping cart icon goes away and would not show up anymore.
Can you please help take a look and see what I may have missed or mis-configured for the shopping part?
thanks,September 6, 2013 at 3:17 pm #139542
Your cart data isn’t staying saved which is why it doesn’t show across other pages and why when you hover over the cart it doesn’t show any data (since the cart is actually empty).
I’m not sure what the issue is but I think it has something to do with the way WooCommerce saves cart data. WooCommerce support or documentation may have some troubleshooting tips for server side settings you can try in addition to testing WooCommerce without any other active plugins running.
DevinSeptember 8, 2013 at 9:03 am #139543
I didn’t do any extra configuration, only used what was installed by default. It was not displaying since the beginning, just that I didn’t get a chance to check and to raise this issue until now.
Could you help check what might be wrong with the configuration? I can give you admin access to the site.
Thanks,September 9, 2013 at 7:47 am #139544
Please create me a wordpress admin account and send me the login data to: (Email address hidden if logged out) – I’ll look into it.
PeterSeptember 9, 2013 at 9:22 am #139545September 10, 2013 at 7:41 am #139546
Problem found. The http://wordpress.org/plugins/woocommerce-multilingual/ breaks the woocommerce.min.js script and this error also affected the ajax cart.
PeterSeptember 10, 2013 at 8:12 am #139547September 11, 2013 at 4:29 pm #139548September 12, 2013 at 6:31 am #139549
I just got a new release from WPML and it looks like it fixed the js problem. However, I found a new issue, this time is with the Search form. It is not showing the search form anymore after clicking on the magnifier. Please help take a look at http://acutta.com/template/?page_id=2469&lang=zh-hans.
thanks,September 13, 2013 at 4:40 pm #139550
The topic ‘Shopping cart only shows up once then disappears when you browse away’ is closed to new replies.