Shortcode Generator

12 posts from 5 voices

• Started 3 months ago by Shorty05
• Latest reply from Devin
• This topic is not a support question

Tags:

• short codes

1. 

   Shorty05
   Member

   When does Kriesi update the theme to get it working with WP 3.5.1 ? The shortcode generator doesnt work since i updated my WP core files ;)

   Shorty

   Posted 3 months ago #
2. 

   Devin
   Moderator

   Hi Shorty05,

   There have been 2 updates since 3.5.1 and there hasn't been any reported bugs with the shortcode generator (so no fixes for it in either). If you have any other plugins besides WooCommerce installed, try deactiving them or updating them if they have updates available.

   There could be a conflict with a plugin+theme+3.5.1 which wasn't there with 3.4.

   Regards,

   Devin

   Posted 3 months ago #
3. 

   tflight
   Member

   I have the same thing going on with the Cronoa theme. Since updating to WP 3.5.1 the shortcode generator button no longer works. The window pops up, but it is blank. I disabled all plugins but it didn't make a difference. I also tried a different browser but that too didn't help.

   Posted 3 months ago #
4. 

   Devin
   Moderator

   Hi tflight,

   Make sure you've updated your theme files by downloading the most recent version from themeforest under your Downloads. There was a round of updates for the themes to bring them up to date with 3.5 just recently.

   Regards,

   Devin

   Posted 3 months ago #
5. 

   tflight
   Member

   I updated to WordPress 3.5.1 on 24-Jan and updated the Corona theme to version 1.5 on 31-Jan.

   Posted 3 months ago #
6. 

   Devin
   Moderator

   If you have any active plugins or extensions (jetpack etc) active, disabling them and give things a try again. I just did a fresh install of wordpress and the theme files and don't have any issues with the shortcode editor and adding shortcodes with Corona.

   You could also try completely overwriting the theme files with the updated theme files via FTP in case something wasn't properly overwritten during the regular update.

   Posted 3 months ago #
7. 

   tflight
   Member

   Yes, I have done that. Still no shortcodes.

   Posted 2 months ago #
8. 

   Devin
   Moderator

   In that case, if you can create a temporary admin account for me I'll log in and take a look.

   You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :)

   Regards,

   Devin

   Posted 2 months ago #
9. 

   tflight
   Member

   Hi Devin,

   Unfortunately our Privacy Policy would prohibit giving you access, but I spent a couple of hours debugging this morning and this is what I have come up with.

   Just to confirm a few details first, I'm running WordPress 3.5.1 and Corona 1.5 as indicated above. I'm logged into WordPress as a user with the role defined as Administrator.

   Here is the file I'm looking at, specifically line 10.
   wp-content/themes/corona/framework/php/avia_shortcodes/tinymce/dialog.php

   if(!current_user_can('edit_posts')) { die(""); }

   For some reason, despite the user being able to edit posts just fine, that check is returning TRUE so "die" is the result. If I comment out that line, the shortcodes start working properly again.

   I don't know why that is the case as the user account can certainly edit_posts and I haven't seen any other issues with that user account nor the WordPress install. I'm not sure if I will have time in the next few days to dig in further.... but that is where the issue is coming from and how I've worked around it.

   Posted 2 months ago #
10. 

    Dude
    Dude

    Hi!

    Thanks for the hint - we'll look into it.

    Regards,
    Peter

    Posted 2 months ago #
11. 

    proteinsupermarket
    Member

    Is there any update on this yet? I am having the same problem with the abundance theme.

    Thanks

    Posted 2 weeks ago #
12. 

    Devin
    Moderator

    Hi proteinsupermarket,

    First I would suggest disabling all active plugins as that is usually the issue with the shortcode generator not working correctly. If you don't have success there, you can try the change tflight suggested however there really should be no reason to since its a security check to prevent regular users from accessing the page content without actually being able to edit it.

    Regards,

    Devin

    Posted 2 weeks ago #

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