Make sure you have the most updated version of Shoutbox installed (It should be 1.1.4). I tried to recreate the same issue but was unable to.
If updating the theme files doesn’t fix the issue, try turning off any plugins that you currently have running. If its still happening after that, do you have a live version of the site where I can take a look at it?
Thanks for reply, I bought the theme two weeks ago so I assume I had the latest version, I eventually disabled everything below the slider for the “blog” template builder element. I’ve made too many changes to the core code to try to recreate with a new theme version, but I was experiencing the problem on two different installs on different servers. No worries now, and thanks again for a response.
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