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  • #832363

    Hello
    I have the Enfold theme installed in the latest version (RTL site).
    And although the default settings are explicitly set to Sider on the left side it does not appear on some pages despite the settings on the pages themselves as described in the video:
    https://screencast-o-matic.com/watch/cbiwbYlz5M

    I’m not sure why it does not work and I’d be happy for help

    In addition there appears a strange yellow color by clicking on the top menu although it’s not set in the CSS anywher

    Thanks

    #832621

    Hey kccollege,

    Have you attempted disabling all active plugins to rule out any conflicts?

    Best regards,
    Jordan Shannon

    #832774

    Hi Jordan,

    Thanks for your reply.
    Yes I’ve turned off all the plugins and the problem remains.

    Thanks
    Eytan

    #833212

    Hi Eytan,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the error you are describing.

    Best regards,
    Rikard

    #833310
    This reply has been marked as private.
    #833492

    Hi Eytan,

    Thanks for that, though it looks like your Firewall is blocking me. Are you blocking specific countries? If so I can tag the topic for moderators located in countries which are not blocked.

    Best regards,
    Rikard

    #833553
    This reply has been marked as private.
    #833663

    Hi,

    Are there full-screen color sections on every page?

    Best regards,
    Jordan Shannon

    #833680

    Hi,
    No there is a Grid Row on these pages

    Thanks
    Eytan

    #835442

    Hi,

    Would you be able to provide FTP info so we have access to theme files?

    Best regards,
    Jordan Shannon

    #838220
    This reply has been marked as private.
    #839707

    Hi,

    The sidebar is not displaying because it’s being pushed by the full width elements such as the grid row or the color section element. Try to add a 1/1 column element at the very bottom of the page and you should see the sidebar underneath the full width elements beside the column.

    Best regards,
    Ismael

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