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  • #182596

    Hi Kriesi,

    Our site (http://to.ly/pO8H) is not showing properly on a Samsung Galaxy Tab running the latest android version. On all mobile phones or other tablet there seems to be no problem.

    Could you point me out how to approach this? I mean; where should I start looking for the problem?

    The homepage is loading correct, but when selecting another page via the menu, it won’t work. It looks as if the site is loading the page in memory, but nothing shows. Just the background image is seen and also the small facebook / twitter / email icon.

    See this video to understand what I mean. I really hope you can help me out with this one.
    Thanks in advance!

    • This topic was modified 5 months, 3 weeks ago by  Aerdvark.
    • This topic was modified 5 months, 3 weeks ago by  Aerdvark.
    #183751

    Hi Aerdvark!

    It may be an issue with your tablet, have you tried with another browser (in the same tablet)?

    To be honest is very hard to reproduce your issue, unless someone of the support staff has that specific tablet, I personally tested your site on Chrome in a Nexus 7, no problems so far.

    Best regards,
    Josue

    #201700

    SOrry for my delay but I just wanted to let you know that using a different browser makes it work. So my conclusion is that somehow the update of the tablet went wrong and that the standard browser went buggy. So the solution was to try another browser. Topic may be marked as resloved / closed. Thanks again!

Viewing 3 posts - 1 through 3 (of 3 total)

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