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  • #161681

    Hello,

    I was having the same slider issue as metioned here:: http://www.kriesi.at/support/topic/incarnation-slider-error/

    So I upgraded to WordPress 3.6.1. and then I downloaded the latest Incarnation theme files from Themeforest to my pc. When I tried to upload the latest incarnation zip file. It looked as though the installation was being executed and then I got the following message:

    “Unpacking the package…
    Installing the theme…
    Destination folder already exists. /home/content/68/10472568/html/wp-content/themes/incarnation/
    Theme install failed.”

    I tried uploading the files twice and got the same message.both times.

    I would appreciate some help with this issue.

    Thanks

    #161777

    Hi,

    Please try to update your theme via FTP and let us know if issue remains
    For a quick guide on updating your theme take a look at this video on updating the theme via FTP:

    http://vimeo.com/channels/aviathemes/67209750

    Regards,
    Yigit

    #162257

    Thanks Yigit. I was able to make the updates via FTP.

    Thanks again for your help.

    #162260

    Hi,

    You are welcome, glad we could help :) Let us know if you have any other questions

    Regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)

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