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  • #12226

    Good day

    I have one quick question. I have problems uploading my slides within the slider manager on the homepage. Do you know by any chance where there is conflicting files?

    Thanks guys

    #74750

    Hi Stefanus,

    What is the problem exactly? Are you receiving any error messages? Are your slides uploading but not appearing?

    Regards,

    Mya

    #74751

    Hi Mya

    Yes, the sliders can upload but there seems to be NO button saying “insert image”? Very strange…

    Thanks for your help.

    #74752

    Hi Mya

    I really need an answer to the question I asked.

    I can’t insert any images into the slider…

    Regards

    Stefanus

    #74753

    Hi Stefanus,

    Apologies for the delay in responding.

    After you upload your image by clicking the green “Upload” button under the Featured Media section you should see a screen that lists all the details of the images e.g. File Name, File Type, and so on. Scroll to the bottom of that screen and you should see a button that says “Use Image as featured image”. If that button isn’t there then I suggest doing the following.

    1) Make sure your version of WordPress is up-to-date

    2) Disable (deactivate) all plugins then try to add image again

    3) Re-install the theme files by downloading the latest zip from ThemeForest

    Hopefully, one of those will work. If not, let us know and we’ll go from there.

    Regards,

    Mya

    #74754

    Thanx Mya

    It seems like the updated version did the trick.

    #74755

    Great! Glad that fixed the issue for you. Let us know if you have any others and we’ll do our best to help :)

    Regards,

    Devin

Viewing 7 posts - 1 through 7 (of 7 total)

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