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  • #162808

    Hi,

    I just saw on my site that the slider was not working. This is totally random because I haven’t done anything since I built the site, so why now out of nowhere does the thing decide not to work? Furthermore, I updated everything and it still is not working. This happened when I first purchased this theme and now again. Any idea as to why this is broken yet again?

    Please advise.

    Website: http://www.oakelectric-inc.com/

    #162908

    Hi,

    I checked your website on Chrome, Firefox and IE 10 on Win7 and slider works fine in all. Which browser are you using?

    Regards,
    Yigit

    #163013

    I switched the slider out to the easy slider instead of the advanced layer slider so something would work until I heard from support. Currently I put the layered slider back so now you can check in all browsers and see that it is not working. Thank you.

    #163018

    Hi,

    Slider images cannot be found. http://i.imgur.com/wVvXVc4.jpg
    Can you please try deleting them and uploading once again?

    Regards,
    Yigit

    #163023

    Thank you Yigit, how did you find that? Did you do inspect element and check? I only ask so that I can troubleshoot errors like this on my own before contacting support. Thank you again.

    #163029

    Hi,

    Yes inspect the element and on console tab it’s shown

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)

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