Viewing 9 posts - 1 through 9 (of 9 total)
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  • #6216

    Hi, I purchased Brightbox and did quite a bit of customized for a project. My client called and said the home page Slider isn’t loading and only sees a loader icon rotating. I noticed none of the gallery posts are loading either, and in the admin back-end none of the Brighbox left-hand options load into the Brightbox window.

    I read about the update, used the version.rtf to upload all new files and everything worked for a few days. Now the Slider isn’t working again and I’m back to square one. Any thoughts?

    Thanks!

    #53350

    Hey,

    maybe it’s a js error – can you post a link please?

    #53351

    I am having the exact same issue. See here: http://www.hibiscus.co.za/wordpress/

    #53352

    Hey,

    the first version of Brightbox had problems with the WP3 image uploader. The bug is fixed in the latest version. You can download the update at http://themeforest.net. Replace the old theme files with the new ones (make a backup first though). If you’ve made customizations you can use version.rtf (the changelog) to replace the updated files only.

    #53353

    Hi I have re-downloaded and applied the latest version of the theme…see here, using stock standard install: http://www.hibiscus.co.za/wordpress/

    #53354

    All working now…cleared cache…thanks again!

    #53355

    Glad that the problem is solved now :)

    #53356

    reposting my question elsewhere, decided it’s not related to this post

    #53357

    I believe you’ve already solved your issue. Once you’ve posted your question “the damage is done :p” and we’ll see it, there’s no need to create a new (extra) separate topic, though we appreciate you’re trying to keep the structure :)

Viewing 9 posts - 1 through 9 (of 9 total)

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