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  • #6216

    Hi, I purchased Brightbox and did quite a bit of customized for a project. My client called and said the home page Slider isn’t loading and only sees a loader icon rotating. I noticed none of the gallery posts are loading either, and in the admin back-end none of the Brighbox left-hand options load into the Brightbox window.

    I read about the update, used the version.rtf to upload all new files and everything worked for a few days. Now the Slider isn’t working again and I’m back to square one. Any thoughts?




    maybe it’s a js error – can you post a link please?


    I am having the exact same issue. See here:



    the first version of Brightbox had problems with the WP3 image uploader. The bug is fixed in the latest version. You can download the update at Replace the old theme files with the new ones (make a backup first though). If you’ve made customizations you can use version.rtf (the changelog) to replace the updated files only.


    Hi I have re-downloaded and applied the latest version of the theme…see here, using stock standard install:


    All working now…cleared cache…thanks again!


    Glad that the problem is solved now :)


    reposting my question elsewhere, decided it’s not related to this post


    I believe you’ve already solved your issue. Once you’ve posted your question “the damage is done :p” and we’ll see it, there’s no need to create a new (extra) separate topic, though we appreciate you’re trying to keep the structure :)

Viewing 9 posts - 1 through 9 (of 9 total)

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