Viewing 19 posts - 1 through 19 (of 19 total)
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  • #564994

    Full width slider on entrance page is not responsive.

    #565124

    Hi kburbank!

    Send us a link to your page and we’ll take a look. You can set your reply as private if you wish.

    Best regards,
    Elliott

    #565898

    Any Updates?

    #565920

    Hey!

    Can you send us a link to your page?

    Best regards,
    Elliott

    #565933

    This will be the second time I have sent info requested. Hopefully it will make it to you this time. :]
    Thank you in advance!

    #566010

    Hi!

    Did you figure this one out? I see the slider on the home page is now responsive

    Regards,
    Vinay

    #566311

    You are looking at the wrong site, that site is nwwcc.com
    Please see info below in private content

    The betterdads site is where you need to look – http://nwwcc.com/betterdads/
    Sliders are not responsive using Firefox 43.0.4
    Sliders are not responsive using IE 11

    Please advise,
    Kelly

    #566658

    Hi!

    Could you please check with the login info it is not working for us.
    Please deactivate all plugins and check if it works.

    Regards,
    Vinay

    #566702

    I have refreshed the credentials that I have previously sent and tested and they work to login.
    There is only one plugin,”Force Login” – deactivated and slider images are still not responsive.
    Please advise

    #566708

    Any Progress?

    #566852

    I had completely rebuilt the page and had the sliders being responsive, then some one from enfold came in and now its back to not working.
    Even called it a different name “Home” That was an incredible waste of time.

    What I have determined is your demo content is flawed that what the original was built upon.

    #566857

    After spending many hours I have determined what causes the Full Screen Slider – to not be responsive.
    If you add a caption on the first slider it stops the slider from being responsive.

    #566966

    Hi,

    The login details you provided are not working, could you check please?

    Best regards,
    Rikard

    #567003

    Rickard,

    What causes the Full Screen Slider – to not be responsive.
    It happens when you add a caption, the captions stops the slider from being responsive.
    I have waited for 5 days with no solutions from your team, so to keep this project moving forward, I have had to move on.

    Let me know when you have found the bug that causes the Caption Option from making any of your Full Screen sliders images to not be responsive and that you have fixed this bug,. I would very much like to have that ability, but on this project I cannot wait any longer.

    Thank you and consider this closed.

    Respectfully,
    Kelly

    #567622

    Hey!

    We are very sorry that you experienced this issue. If you can create a test page and post a new temporary details, we would like to inspect the issue further.

    Cheers!
    Ismael

    #570363

    I have created a test page for you to see if when adding a title or caption to full page sliders defeats the image from being responsive as per your request. Link is in Private Data area.

    #571328

    Hey!

    I checked your test page and added a caption to the first image. It behaves totally responsive to me when resizing browser window. Which browser and OS are you using? can you show us the issue by using screenshots please? (imgur.com, dropbox).

    Regards,
    Andy

    #571589

    Andy,

    Yes. it is working correctly – previously the sliders would not shrink down in size – specifically using Firefox & Internet Explorer.
    I just checked those browsers and also Safari and Opera and all seems good.
    Hopefully this new behavior will remain.

    Thank you!

    #572186

    Hi!

    alright, you are welcome. Let us know in a new ticket if you have some more questions about the theme. We are happy to assist.

    Cheers!
    Andy

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