Viewing 6 posts - 1 through 6 (of 6 total)
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  • #637942

    Hi there,

    I have uninstalled W3Cache as I found it problematic however since removing it, the sliders have stopped working.
    There is also galleries not working and some other image elements.
    I have reinstalled it and they still do not work. any idea what the trouble might be and how to fix it?

    #638210

    Hey Lanibitz4,

    Thanks for getting in touch with us!

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Jordan

    #638385

    Hey there,

    I have updated to the latest theme and it still doesn’t work I’m afraid?
    Could you please have a look into it for me?

    Thanks in Advance

    #638398

    Hi!

    I disabled the plugins and enabled it. looks like there was a conflict and it’s sorted now :)

    If you still have any issue with the slider it may be a plugin conflict.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #638399

    You guys are the best!!

    #638417

    Hi!

    Glad we could help! We really appreciate if you rate our theme on themeforest :)
    To learn more about enfold features please check – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Sliders Stopped working with W3 cache uninstall’ is closed to new replies.