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  • #20765

    Hello, I’m having a couple of problems…

    1. My slides are set to manually link to a product page. I have the slide set to link Manually, and I’ve entered the URL. but the slides do not link anywhere. What am I doing wrong? The link is correct. When I paste it into the browser, t goes straight to the proper page.

    2. On my Home page,, the Coming Soon heading is cut off at the bottom of the “g.” I’ve tried different sizes, tried deleting the element directly below it, etc., but nothing fixes it. Could this be fixed with some additional CSS padding somewhere? Can you please advice?

    Thanks so much!


    Hi Marion2318,

    The site is in Maintenance mode so we aren’t able to see the issues. Can you put it live so we can take a look?




    My apologies. I forgot. I’ve removed it.


    I’m still getting the same thing. If you can just create a temporary admin account for me I’ll log in and take a look.

    You can send the information to my email at DevinVinson (at) Make sure to include a link to this topic so that my spam filter doesn’t grab it :)




    Hi, I sent you an email with the login credentials you requested. Did you receive that? Thank you!


    Hmm, I have not. Nothing in my spam folder either. Can you try again? Just double check the spelling of my address and make sure its .




    I just resent. It shows I had the correct email. Can you let me know when you get it? We’re trying to launch the site as soon as possible. Thanks!


    One additional question. On the error404.php template, I’m trying to remove the “New Products Coming Soon” and “Questions” since they are oddly placed. I want to either remove them, or push them over in the sidebar, where it appears they belong. Can you assist in showing me how to do either of those? Remove or fix the display? For example, see this page: I removed the Search already, but there’s nothing in the code that shows me how the other items are being pulled in. Thank you!


    Hi Marion2318,

    When you have the caption with button, it sits on top of the image as an invisible layer so the image behind it is only clickable from the very edges where the caption doesn’t expand to.

    I changed the link on the first image of your homepage to link manually and to use the same link that the image is supposed to go to.

    Regarding the 404 error, the link above isn’t a 404 error page, that would be this page:

    I’m not sure why the sidebar is getting wrapped incorrectly, but try updating the theme files as its still on 1.0 on your site and there have been some bug fixes with with 1.1, 1.2 and now on 1.3.1 (the update for WooCommerce 2.0).

    Most likely in the search.php file, the get_sidebar(); call is mistakenly inside the div for template-search which is causing it to be inside the nine unit grid instead of out of it.

    What is should like look like is:

    <div class='container'>

    <div class='content template-search <?php avia_layout_class( 'content' ); ?> units'>
    /* Run the loop to output the posts.
    * If you want to overload this in a child theme then include a file
    * called loop-search.php and that will be used instead.
    $more = 0;
    get_template_part( 'includes/loop', 'search' );

    <!--end content-->


    //get the sidebar
    $avia_config['currently_viewing'] = 'page';



    </div><!--end container-->




    Thank you Devin. Did you figure out why the Coming Soon headline on the home page is being cut off underneath? I’ve tried everything to get the bottom of the “g” to show, but it’s clipped off. Thanks for your help.


    I don’t see any “Coming Soon” headline on the site at all. Can you link to it?

    Edit: I see it now, I though it was a big headline. The line height for the heading just needs to be increased:

    #top .dynamic-title h3 {
    line-height: 15px;




    Thank you!


    Glad we could help :)

    Let us know if you have any other questions or issues.



Viewing 13 posts - 1 through 13 (of 13 total)

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