Viewing 11 posts - 1 through 11 (of 11 total)
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  • #21528

    My website is http://fpcpalmbay.com and my links that I have on the slideshow images are not working on iPad and i Phone, but it is working great on all major browsers on the desktop. Any thoughts?

    Thanks Tyler

    #112145

    Hi tarldr,

    What about them specifically isn’t working? Is it not working as a link or is it something else?

    Regards,

    Devin

    #112146

    When you use an Apple or Android device the slideshow links do not work. You can flip through the slideshow normally, but if you try to select the slide it will do nothing. It is the same for every single slide. However, on the desktop the all the slideshow links work great.

    Thanks Tyler

    #112147

    Are you getting the same thing on the demo page here: http://www.kriesi.at/themes/choices/welcome/home-page-with-portfolio/

    This is the first I’ve heard of that kind of issue so it would be odd that it has only just come up now.

    Regards,

    Devin

    #112148

    No for some reason it is just on the site. other sites that i have used choices with work fine. I have tried disabling every plugin but nothing seems to work.

    #112149

    Would i need to remove a plugin instead of just disabling it, to test if a plugin is the problem?

    #112150

    The only plugin that I know with issues that can require it to be deleted is W3 Total Cache. If you have or had that active, deleting it may be needed in order to test things fully.

    #112151

    It still is not working correctly. Which files should I re-install, I don’t want to re-install completely, but maybe there is a certain folder I can re-install?

    Thanks, Tyler

    #112152

    Re-download the theme files from Themeforest and in the main folder you’ll see a file called version.txt. Open that up and you’ll have a list of files that have been updated and need to be replaced on your host to bring it up to date with the current version of Choices.

    Regards,

    Devin

    #112153

    I finally figured it out! If you ever have someone with the same problem just have them re-install the “JS” folder and it should fix it! Thanks for you great support.

    Tyler

    #112154

    Glad you’ve got it working now :)

    Let us know if you have any other questions or issues.

    Regards,

    Devin

Viewing 11 posts - 1 through 11 (of 11 total)

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