Viewing 10 posts - 1 through 10 (of 10 total)
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  • #547640

    I have scrolling problem. The website keeps moving up and down constantly and is not fixing in normal ways.

    #548146

    Hi shefna!

    It looks fine on my end. Are you referring to the parallax? Is there a certain link your clicking that is not working?

    Cheers!
    Elliott

    #548149

    Hi Elliott,

    The website page is not at one place it keeps moving up and down slightly..and is irritating..Just click on any page in the menu bar (process, voice over demo, etc) and wait for a while. Few of my clients have noticed this.

    #548460

    Hi!

    I see it now. It only happens when all of the images are finished loading for me (which takes a while for your site).

    Let’s try the following.

    1. Deactivate all plugins and clear your cache.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If you still have problems after doing the above two steps then send us a WordPress login and we’ll take a closer look.

    Cheers!
    Elliott

    #548639

    Hi Elliott,

    We tried both the steps mentioned, but still the problem is there. Details below.

    Thanks

    #551391

    Hi Elliott,

    Did you get chance to have a look at the problem?

    #552764

    Hey!

    Go ahead and update Enfold to the latest version, 3.4.6, and let us know when your done.

    Regards,
    Elliott

    #555590

    Hi Elliott,

    I have updated the latest version of Enfold. Still the issue is not solved..I’m having same problem. Please help..It has been approx 2 months we are working on this and cannot solve.

    #557459

    Hey!

    this is caused because of you testimonial slider, which changes it’s height (because it’s content is changing). You can define a fix height by using this code in Quick CSS field:

    .avia-testimonial-wrapper.avia-slider-testimonials.avia-slider-2-testimonials.avia_animate_when_almost_visible.av-large-testimonial-slider.avia_start_animation {
    height: 445px;
    }
    

    Adjust it as needed.

    Cheers!
    Andy

    #557963

    Thanks Andy, issue solved! Happy Holidays!

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Smooth scrolling Problem’ is closed to new replies.