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  • #216805

    Hi guys-

    This is kind of an odd issue, and I’ve looked through the forum to see if I could find something similar, but no luck.

    Firstly, this is the site in question: http://www.slg.com. For most users, the site looks great and everything is functioning correctly.

    I have tested in IE9 – and for me it looks fine there.

    But we have had three users now, who when they load the new site, it almost looks as if there is no style sheet applied. I have included a link to the screenshot of what they’re seeing below.

    Have you seen any issues like this and perhaps know what I can do to fix it?

    Thanks so much! Pamela

    www.slg.com IE9 issue

    #216806

    Oh, and FYI – I’m sure you can probably tell, but those links are the top menu items on the site. Thanks!

    #216962

    Hey!

    I checked the website on IE9 and it looks fine. Maybe, a slow internet connection? You’re using an old version of the theme. Please download the latest version on your themeforest account then update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

    Best regards,
    Ismael

    #217170

    Hi Ismael-

    Thanks very much for that link to the update video – I had to modify some of the theme files to get the site exactly how the client wanted it – so I was afraid to update to the latest version of Enfold. I didn’t realize there was a file in the update zip that tells exactly which files need to be copied over for the new version – so that is awesome! I’ll be able to update without worrying about breaking things. Hoping this will help solve my problem!

    Thanks so much for your great theme, and great support – you were very quick to answer and I really appreciate it!!!

    Pamela

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