August 17, 2017 at 1:17 am #840176
The main menu’s dropdown is not visible or with very low level of opacity.
I just made an update from Enfold from version 3.2 to version 4.1.2.
Any idea how to fix it?
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El submenu (dropdown) del menú principal no es visible o tiene una nivel muy bajo de opacidad.
Acabo de hacer un update de Enfold de versión 3.2 a versión 4.1.2.
Alguna idea de cómo solucionarlo?
Gracias!August 17, 2017 at 7:51 am #840282
Did you check your settings under Enfold->Advanced Styling for those elements? If you should need help setting the colours there then please post admin login details in private.
RikardAugust 17, 2017 at 3:31 pm #840450
I checked the options of the indicated settings and none solves the problem.
Might you help me?
Thanks!August 17, 2017 at 5:39 pm #840530
May we have admin access to your website so that we can check your Enfold settings? When you reply, please put the login details in the Private Content section so that only the support staff will see it. Thank you!
SarahAugust 17, 2017 at 7:22 pm #840587
Here in the private field add the login details.
I hope you can help me.
AdrianAugust 18, 2017 at 7:31 am #840766
Thanks for the feedback and details. I tried changing that and it has no affect when I try it either. Could you try deactivating all plugins to see if one of them is causing a conflict please? Also try to remove all your custom CSS in the child theme to see if that is the problem.
RikardAugust 18, 2017 at 5:13 pm #840944
I will try to apply these suggestions.
When I finished, I commented on the results.
Thanks!August 19, 2017 at 7:05 am #841161August 23, 2017 at 12:20 am #842828
I have this list of plugins:
Disqus Comment System
Google Analytics for WordPress by MonsterInsights
JQuery Updater (*)
PHP Compatibility Checker
WordPress Backup to Dropbox
WP Customer Reviews WPML Multilingual CMS WPML String Translation
By disabling the “JQuery Updater” plugin, the menu dropdown returned to normal operation!
Then I solve the problem.
Thank you very much!August 23, 2017 at 4:38 am #842842
It`s very important always to check if there are any plugin conflict. Thanks for sharing with us your solution!
John TorvikSeptember 13, 2017 at 2:49 pm #851598
Now this problem persist on mobile devices!
In smartphones the dropdown (submenu) it’s not working (hidden or blocked?)
I don’t know how solved this!
“Expediciones” items > Contains four sub items (Torres del Paine, Explorador del Iberá, etc etc)
Can you help me?
Thanks!!!September 14, 2017 at 9:45 am #851941
This issues has beed reported and our developers are testing a solution, meanwhile here is a thread with several soultions
http://www.kriesi.at/support/topic/ (Purchase code hidden if logged out) – (Purchase code hidden if logged out) -1
If you need further assistance please let us know.
VictoriaSeptember 18, 2017 at 4:34 pm #853475
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