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AuthorPosts
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November 20, 2014 at 1:18 pm #354258
Hi,
I would like to create a technical support on my enfold powered website, and I really like yours.
Could you tell me how it is powered and how can I setup something like this simply?Best regards,
November 20, 2014 at 9:27 pm #354443Hey Ship-ST!
We recommend the bbPress plugin, https://bbpress.org/. It’s what we use here but with some customization.
Let us know if you have any other questions.
Cheers!
Elliott- This reply was modified 9 years, 4 months ago by Elliott.
June 28, 2022 at 2:14 pm #1356727Hi Kriesi Team,
we have a mega menu on our website (desktop version) but the menu is not available on mobile.
What can we do?Thanks for your support.
BR
ThiloJune 29, 2022 at 9:28 am #1356803Hi Thilo,
Thanks for providing the link to your site.
The mega-menu only shows up on desktop however it will be changed to burger menu on mobile.
I do see the burger menu on your site and it’s working properly, is there any issue when viewed on your end?Best regards,
NikkoJune 29, 2022 at 10:03 am #1356811Hi Nikko,
thanks for your reply.
menu Desktop
——————
– SAP Digital Platform
– Support
– Success Stories
– Company
– Englishand in the SAP Digital Platform menu the subitems
– Communication via mail
– Send and receive email
– Archiving
– Receive ▶ Outlook to SAP
– Exchange Connector
…menu Mobile
——————
– SAP Digital Platform
– Support
– Success Stories
– Company
– English… no subitems
We would like to see the subitems on mobile as well.
Thanks for your help.
BR
ThiloJune 29, 2022 at 10:30 am #1356818Hi Thilo,
Thanks for pointing it out however I can’t seem to replicate the issue on my end, our demo which uses a mega-menu does not show the same issue as well: https://kriesi.at/themes/enfold-2017/
Can you try to create a staging site? so we can try to check further on the issue.
Also, please create a separate thread and give us temporary admin login (for the staging site) and post it privately.
You’ll need to create a separate thread since the thread creator will see the posts written in private content.Best regards,
NikkoJune 29, 2022 at 11:09 am #1356830See private content
June 29, 2022 at 11:57 am #1356840Hi Thilo,
I tried to login and it seems to work but then this appears in wp-admin page:
Sie sind leider nicht berechtigt, auf diese Seite zuzugreifen.
translation in english:
Unfortunately, you do not have permission to access this page.
Please check.Best regards,
NikkoJune 29, 2022 at 12:10 pm #1356844Sorry, now it should work
June 29, 2022 at 3:38 pm #1356872Hi Thilo,
Thanks for giving us admin access.
I tried to use Health Check & Troubleshooting plugin however it seems to deactivate as soon as I try to switch themes.
I don’t want to try to disable plugins and switch plugins on a live site that might have some visitors on it.
Can you setup a staging site for us instead?Best regards,
NikkoJune 30, 2022 at 12:10 pm #1356934See private content
July 2, 2022 at 5:15 am #1357028Hi Thilo,
Thanks for providing us with a staging site.
The reason it was not showing on mobile is that the column titles are empty, I apologize I did not recognize it right away.
The only way to show it on mobile is to use a different menu on mobile, this can be set in Enfold > Main Menu > Alternate Menu For Mobile and select a different menu.
The mobile menu needs to be a duplicate of the main menu and change those empty column titles from – to any title of your choice, on your site I just set the title to Column 1, Column 2, etc.
You can check the german version of your site, and I was able to duplicate the main menu using this plugin: Duplicate Menu (by Jonathan Christopher)
You will need to set a different mobile menu for different languages.
I hope this helps.Best regards,
NikkoJuly 4, 2022 at 1:40 pm #1357202Hi Nikko,
thanks a lot for your analysis.
We decided to maintain the column titles and now everything seems to be fine in production http://www.munich-enterprise.com!
5 star support to you and your team!
Thanks for your help!
BR,
ThiloJuly 4, 2022 at 7:37 pm #1357238Hi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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