My Brightbox Template Builder doesn't work.
I can add new template but I can not add (edit) elements in existing template. Could you help me?
Template builder crashed
5 posts from 2 voices-
Posted 2 months ago #
-
Please try to deactivate all third party plugins - maybe one causes a js error conflict on the admin page. If this doesn't solve the issue please update your theme to version 1.5 (you're using version 1.3 at the moment).
Posted 2 months ago # -
Hi,
Now theme is updated (1.5) and all plugins are deactivated but slider and Template Builder doesn't work.
Posted 2 months ago # -
Hey!
Please create me a wordpress admin account and send me the login data to: kriesi2000-dude@yahoo.com - I'll look into it.
Regards,
PeterPosted 2 months ago # -
from Dude,
may be useful for other users1) You can try to deactivate all third party plugins - maybe one causes the issue.
2) If this doesn't help try to reset the theme options - this will solve the issue if it's caused by a database error.
3) If this still doesn't solve the problem try to re-upload ALL theme files and use the latest theme version (you can download the latest theme update from themeforest.net).Posted 2 months ago #
Topic Closed
This topic has been closed to new replies.














