Viewing 15 posts - 1 through 15 (of 15 total)
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  • #252863

    The template builder for the Brightbox theme has crashed – this is the code I’m getting –> wp-content/themes/brightbox.1.7/framework/php/class-htmlhelper.php on line 1399

    I’ve already updated the theme and nothing has changed.

    #252895

    Hi brookehall!

    Which version of WordPress are you using? Please try re-updating via FTP – http://vimeo.com/67209750

    Best regards,
    Yigit

    #261515

    I successfully updated the to WordPress 3.9 and the problem persists. I had similar problems with other sites and the designers have updated the theme to reflect the changes in WordPress. Do you have any intention of updating the theme?

    #262019

    Hello,

    Please try to deactivate all third party plugins to see if it gets fixed.

    Regards,
    Josue

    #262581

    That did not help. Isn’t it possible that the theme is not compatible with the latest version of WordPress? Other theme designers have updated themes with problems.

    #262645

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #270568
    This reply has been marked as private.
    #270685

    You forgot the URL.

    #272581

    Sorry bout that. episcopalhousing.org

    #273253

    Hey!

    Have you tried re-updating the theme via FTP – http://vimeo.com/67209750 ?

    Cheers!
    Yigit

    #274338

    I am having this same issue. Was there ever any resolution? I have updated the theme via FTP & had no success.

    The error I’m getting is as followed:
    Warning: Invalid argument supplied for foreach() in /home/dreamhouseproj/thedreamhouseproject.ca/wp-content/themes/brightbox/framework/php/class-htmlhelper.php on line 1399

    #274584

    Hey!

    @tashwashi Can you post the link to your website?
    Cheers!
    Yigit

    #276308

    Hi!

    @tashwashi Do you mind creating a temporary admin login and posting it here privately so we can take a look?

    Best regards,
    Yigit

    #285953

    Hello – did you see that I added the URL? episcopalhousing.org

    #286062

    Hi!

    We reported the issue to Kriesi. Please wait for his response. If possible, please post the ftp login credentials here. Set it as a private reply.

    Regards,
    Ismael

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