Hi I have an unusual error. When I go to the replete template builder I can create a new template just fine. However after that I have no way to manipulate the template in any way. As in when i click on my test template, the middle portion is simply blank (w/o any sidebar or things to move and drag and drop. I tired the various browsers to any avail. Do advice thanks
Template Builder Error
16 posts from 5 voices-
Posted 3 months ago #
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Hi studiosalad,
I would like to check this further, can you create a temporary admin account and send the login details to sighlence13[at]gmail[dot]com and include a link to this thread.
Regards,
IsmaelPosted 3 months ago # -
Hey, Thanks. Email sent
Posted 3 months ago # -
Hey studiosalad,
If Ismael has not already addressed it, can you check if you have any active plugins and if so disable them (except woo commerce).
Regards,
Devin
Posted 3 months ago # -
I dont have any other plugins currently installed. In fact I tried freshly installing a separate instant of wordpress on my server. (Even going back to earlier versions). Nothing seems to work.
Posted 3 months ago # -
Have you tried it in another browser (Chrome, Firefox, Safari) or if you have access to a secondary computer trying it from there as well. It could be a local issue related to the browser or computer if it isn't something with the server.
Just to be clear, you are running wordpress 3.5 and Replete 1.1?
Posted 3 months ago # -
Yeah I tried on 3 browsers(Chrome, IE, Firefox) on one computer and one browser(IE) on a totally separate computer. Yeah running wordpress 3.5.1 and replete 1.1.
Posted 3 months ago # -
I have had the same problem and would love to know the solution :)
Posted 3 months ago # -
Same issue.
Posted 3 months ago # -
Hi All,
Can you try updating to Replete 1.2, there was a small update to fix some issues with certain hosts and server configs. It may not be this same issue, but it will help to rule it out.
Regards,
Devin
Posted 3 months ago # -
Hi studiosalad,
I checked the Template Builder on your site and it seems weird to me that the right panel (which shows the elements of the template) is completely empty. I also couldn't find any js errors or plugin conflicting with it. Let me tag the rest of the support to help us with this issue.
Regards,
IsmaelPosted 3 months ago # -
Thanks.
Hmm I upgraded to replete 1.2 the issue still persists.I tried two other things: setting the folder as a subdomain and changing the folder permissions, neither of which work.
As a follow up question: Presuming I cant get the template builder to work, Is there a workaround (Like a short code ) to insert things like the featured products and the recent collections (As seen in the demo page)
Posted 3 months ago # -
I did a clean install of Replete 1.2, on a new WP install (locally) with no plugins and I'm still running into this issue. It allows to create 1 custom template and edit it, etc. It's when I try to create a second one - I get an error (could not respond to the server). I click out of theme builder and back in - I see the second theme now, but I can not add any elements to it.
Posted 3 months ago # -
Can you both create a temporary admin account for me to take a look. If you have any other plugins active, disable theme completely (except woocommerce) as well.
You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :)
If you can send them this afternoon I'll be able to log in today and see whats going on.
Posted 3 months ago # -
Thanks Devin -
Once I installed a copy on my web server to show you what's going on.... it worked. :)
It appears to be a problem with how much memory I have allotted for php on my local machine. The live server seems to handle it fine.
Thanks again
Posted 3 months ago # -
Hey,
Glad it is working now. :)
Regards,
IsmaelPosted 3 months ago #
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