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  • #20009

    Hi I have an unusual error. When I go to the replete template builder I can create a new template just fine. However after that I have no way to manipulate the template in any way. As in when i click on my test template, the middle portion is simply blank (w/o any sidebar or things to move and drag and drop. I tired the various browsers to any avail. Do advice thanks

    #105964

    Hi studiosalad,

    I would like to check this further, can you create a temporary admin account and send the login details to sighlence13[at]gmail[dot]com and include a link to this thread.

    Regards,

    Ismael

    #105965

    Hey, Thanks. Email sent

    #105966

    Hey studiosalad,

    If Ismael has not already addressed it, can you check if you have any active plugins and if so disable them (except woo commerce).

    Regards,

    Devin

    #105967

    I dont have any other plugins currently installed. In fact I tried freshly installing a separate instant of wordpress on my server. (Even going back to earlier versions). Nothing seems to work.

    #105968

    Have you tried it in another browser (Chrome, Firefox, Safari) or if you have access to a secondary computer trying it from there as well. It could be a local issue related to the browser or computer if it isn’t something with the server.

    Just to be clear, you are running wordpress 3.5 and Replete 1.1?

    #105969

    Yeah I tried on 3 browsers(Chrome, IE, Firefox) on one computer and one browser(IE) on a totally separate computer. Yeah running wordpress 3.5.1 and replete 1.1.

    #105970

    I have had the same problem and would love to know the solution :)

    #105971

    Same issue.

    #105972

    Hi All,

    Can you try updating to Replete 1.2, there was a small update to fix some issues with certain hosts and server configs. It may not be this same issue, but it will help to rule it out.

    Regards,

    Devin

    #105973

    Hi studiosalad,

    I checked the Template Builder on your site and it seems weird to me that the right panel (which shows the elements of the template) is completely empty. I also couldn’t find any js errors or plugin conflicting with it. Let me tag the rest of the support to help us with this issue.

    Regards,

    Ismael

    #105974

    Thanks.

    Hmm I upgraded to replete 1.2 the issue still persists.I tried two other things: setting the folder as a subdomain and changing the folder permissions, neither of which work.

    As a follow up question: Presuming I cant get the template builder to work, Is there a workaround (Like a short code ) to insert things like the featured products and the recent collections (As seen in the demo page)

    #105975

    I did a clean install of Replete 1.2, on a new WP install (locally) with no plugins and I’m still running into this issue. It allows to create 1 custom template and edit it, etc. It’s when I try to create a second one – I get an error (could not respond to the server). I click out of theme builder and back in – I see the second theme now, but I can not add any elements to it.

    #105976

    Can you both create a temporary admin account for me to take a look. If you have any other plugins active, disable theme completely (except woocommerce) as well.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    If you can send them this afternoon I’ll be able to log in today and see whats going on.

    #105977

    Thanks Devin –

    Once I installed a copy on my web server to show you what’s going on…. it worked. :)

    It appears to be a problem with how much memory I have allotted for php on my local machine. The live server seems to handle it fine.

    Thanks again

    #105978

    Hey,

    Glad it is working now. :)

    Regards,

    Ismael

Viewing 16 posts - 1 through 16 (of 16 total)

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