The template builder is not letting me save new layouts. Is there a maximum number of templates you can create in Shoutbox?
There is not really a maximum number, however we have had one user yet who had several hundred templates with elements and it seems that the system has problems with a number that large. how many templates/elements do you want to save? more than a few dozen?
22 templates or elements?
Basically both of them should work. Since I wasnt able to reproduce the error back then when the other user had the issue I was wondering if maybe the content of those elements matter. Maybe there are some special characters in one of your input fields or textareas which cause errors when trying to save the page?
We also had a user who was using an exotic plugin which interfered with the template builder, so deactivating all plugins to see if there are any conflicts is also a step you might one to take.
If none of that is true you can send me your login details via the contact form here: http://www.kriesi.at/contact
I will take a look at your backend, maybe I can find the problem :)
I had this problem a while ago. If I remember rightly it’s to do with the memory allocation in the PHP settings. You have to increase it form 32mb to 64mb or more.
interesting suggestion, thanks for your help :)
Thats something I would definitely try
I’m still having this problem but I’m going to try the memory allocation fix. I’ll let you know if it works!
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