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  • #17607

    Hi there,

    I did quite a bit of searching and didn’t find an identical problem. My issue is that when I open the template builder, the page becomes totally unresponsive (I’m working in Safari and using a child theme). No scrolling, clicking, anything. Everything else works just fine, pages are appearing as they should, etc. The whole WordPress dashboard is AOK except for the Template Builder.

    Thanks for any help you can provide!

    (I saw another thread with a vaguely related issue that said it may be a plugin conflict, so deactivated plugin culprits with no luck.)

    #96129

    Hi,

    Try to download the theme again then setup a fresh WordPress installation.

    Regards,

    Ismael

    #96130

    Will this cause me to lose all of my customization? I have built an entire site, so I don’t want to risk losing it. URL: http://www.pearlsinternational.com

    #96131

    Hi,

    Yes. However you can easily remember what you did, on windows you should use winmerge.com and on apple/linux there are similiar apps. I made a short video before about it before just put it up. https://docs.google.com/open?id=0B8hqGBMSfHtKcnh4Rjl4ejd0a00 just please make video full screen or .. won’t see much..

    Thanks,

    Nick

    #96132

    This problem miraculously fixed itself a couple of days ago. I wish I knew why, but I suspect that the culprit may have been a plugin that needed updating. I did a bunch of updates last week, but didn’t check the template builder until a few days later.

Viewing 5 posts - 1 through 5 (of 5 total)

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