Viewing 6 posts - 1 through 6 (of 6 total)
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  • #748833

    bongiorno,

    there seems to be some sort of issue with the editor since the latest update.

    in particular:

    – the layout of the editor looks different
    – the editor half of the time doesn’t save the content entered.

    is this a known issue to you? if yes, what is the fix?

    #748883

    Hi clairemartindigital!

    Kriesi has done some updated and always doing changes to make the things run better.
    Can I please suggest to remove your coockies ( clear them once ) so we can run a test if that fixes the issue?
    There was some JS fixes which we could go through please if it fixes the issue

    Keep us updated please

    Best regards,
    Basilis

    #748957

    Hi Basilis,

    cleared the browsers cache. made no difference. What is the next step?

    Thanks

    #749172

    Hi,

    On what page are you having problems with content not being saved and how can we reproduce the error?

    Best regards,
    Rikard

    #749176

    Hi,

    the error seems to happen on any page. You can reproduce the error by typing content into the wyswiyg-editor and pressing save. You will find that at times it might save. But more often you have the reenter or paste the content a couple of times before the editor actually saves it.

    Thanks for the help.

    #749692

    Hi,

    to give some additional info. It seems that the text is saving when the ‘text’ editor is used. When the ‘visual’ editor is used, the text does not save.

    Please advise how this can be resolved. Thanks a lot.

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