Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 19, 2015 at 1:12 pm #490011
    e-conomy

    Hi I would like to edit my website however I cannot edit text anymore since the last update of Enfold.
    If I try to edit text withing e.g. testimonials i doenst work. The website is http://www.e-conomy.nl

    Can you please help?

    August 19, 2015 at 1:16 pm #490015
    Yigit

    Hi e-conomy!

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    August 19, 2015 at 2:20 pm #490064
    e-conomy

    Hi Yigit,

    Unfortunaletely this doesnt work. I cleaned my cookies etc en refreshed couple of times hoewever cannot edit anything.
    Do I need to update to the latest WordPress version? WordPress 4.3 is available! Please update now. it sais however I am afraid to update it and maybe the site doenst work anymore. Can you check if I can update the WordPress version without getting any trouble?

    Thanks for your reply again.!

    Regards,
    Jasper

    August 19, 2015 at 2:32 pm #490075
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately and posting a screenshot showing the issue you are having?

    Cheers!
    Yigit

    August 19, 2015 at 2:45 pm #490088
    e-conomy

    no probs, thanks for helping. hereby the login

    IHereby the image of the where I cannot edit anything.

    http://puu.sh/jGTmV/d71cb41427.png

    August 20, 2015 at 9:07 am #490604
    Rikard

    Hi,

    Not sure why that is happening but usually that happens because of unclosed html markup, could you try to reproduce the parts you are having problems with to see if that helps?

    Best regards,
    Rikard

    August 20, 2015 at 9:31 am #490618
    e-conomy

    Hi Rikard,

    Thanks for your reply.

    Regarding to your answer I don´t know what you mean. What I do know is that nothing can be edited.
    Could you please help while i am stuck in my website now. Need to change some things today.

    The answer above I am sorry however can´t do anything about that.

    Best regards,
    Jasper

    August 20, 2015 at 5:20 pm #490929
    Yigit

    Hi!

    Version 3.3.1 is now available on ThemeForest. Can you please update the theme and check if that helps?

    Cheers!
    Yigit

    August 21, 2015 at 11:09 am #491248
    e-conomy

    Hi Yigit,

    Thanks for your swift reply. I just made the update however no improvement yet.
    Could you please help while I need to edit my website today.

    Maybe you can take a look in my admin, see private content credentials beneath.

    Thanks again for your support, is appreciated!!!

    Regards,
    Jasper

    August 21, 2015 at 11:57 am #491279
    Yigit

    Hey!

    Do you mind if we deactivate all active plugins for testing purposes? If you would like to deactivate yourself at your convenience

    Best regards,
    Yigit

    August 21, 2015 at 12:03 pm #491285
    e-conomy

    Hi Yigit,

    Thanks for your reply!
    I don’t mind you deactivate my plugins, however please restore all plugins agains as originally when done, ok?

    Thanks again for your swift reply.

    Regards,
    Jasper

    August 21, 2015 at 12:14 pm #491298
    Yigit

    Hey!

    It works fine when all plugins are deactivated. Please de-activate your plugins one by one to find the culprit.

    Cheers!
    Yigit

    August 21, 2015 at 5:28 pm #491508
    e-conomy

    Hi Yigit,

    Thanks for your swift reply.
    I think figured it out:

    Custom Contact Forms
    Build beautiful custom forms the WordPress way. View live previews of your forms while you build them.

    Version 6.8 | By Taylor Lovett | Visit plugin site

    Was the problem.

    Thanks for your support and good weekend for now!

    August 24, 2015 at 1:39 pm #492175
    Rikard

    Hi,

    Glad you found the source of the problem :-)

    Thanks,
    Rikard

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Viewing 14 posts - 1 through 14 (of 14 total)
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