Viewing 6 posts - 1 through 6 (of 6 total)
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  • #200314

    Hi, with the new update on mobile the menu icon is missing and is replaced by a female avatar.

    Please help. http://www.ciphercloud.com

    Best regards,

    Michael

    #200331

    Hi michaelhiga!

    I can see the slide out mobile menu but the position is incorrect. You have a lots of plugins installed. Did you add any plugins prior to the issue? Please deactivate them, see if the issue goes away. Test it on another browser.

    Best regards,
    Ismael

    #200385

    Thanks for quick reply. No new plugins added. We only updated to 2.4 version. Our company website is receiving some bad comments.

    Please send us the fix!

    Regards,

    Michael

    #200518

    Hey!

    I would suggest clearing all of your sites cache from WP Super Cache and re-setting whatever minification you have from other plugins which is combining scripts together.

    Depending on what you updated from there were some major changes in 2.2, 2.3 and then 2.4.

    Cheers!
    Devin

    #200525
    This reply has been marked as private.
    #200564

    Just that depending on the version you updated from there were major changes in not only new features but a redo of the html structure in template files as well as large updates in the scripts to add support for new features.

    So if there are plugins that are caching those files it could cause issues if some are updated but not others.

Viewing 6 posts - 1 through 6 (of 6 total)

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