Theme options not changeable

6 posts from 4 voices

• Started 6 months ago by E11
• Latest reply from E11
• This topic is closed
• This topic is resolved

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1. 

   E11
   Member

   Hi all,

   I have some issues with the theme - customization.
   Problem is that I'm not able to make any changes using the theme option (/wp-admin/admin.php?page=avia) menu.
   It doesnt matter which menu item (page=avia#goto_layout_settings,page=avia#goto_portfolio) I select, it shows always the same content (page=avia).
   On this page, the "Save all changes" -button is disabled.

   Do you have any idea, how i can fix this issue?
   Any help would be highly appreciated

   Thanks in advance
   John

   Posted 6 months ago #
2. 

   Ismael
   Moderator

   Hi John,

   I think its normal that in the theme options, even if you go to Styling, Portfolio, Contact, etc. the top url is always: wp-admin/admin.php?page=avia

   What I think is not normal, is when you clicked on Styling, Portfolio, etc it just shows the same content. Also the "Save all changes" is by default disabled unless some changes in the settings are changed.

   Can you send the login details to your site and send it to sighlence13[at]gmail[dot]com. So we can check what's happening on the backend.

   Regards,
   Ismael

   Posted 6 months ago #
3. 

   thomaswrench
   Member

   Ismal, same issue as John, no matter the changes I make, the Save changes button is not enabled.

   I have emailed you login credentials.

   Thanks!

   Posted 6 months ago #
4. 

   Devin
   Moderator

   Hi All,

   Have you upgraded to Wordpress 3.5 by chance? If you have, deactivate all other active plugins and then give it another try.

   The theme hasn't been officially updated to support 3.5 yet though this would be the first I've heard of this being associated with the upgrade.

   Also make sure you have the most recent version of the theme. You can download the theme files again from Themeforest from your Downloads for the most recent version and then install the theme in the same way you first installed it.

   Just another thought, the Save all changes button doesn't get enabled until a change has been made in the options so make sure you are making a change before trying to select it.

   Regards,

   Devin

   Posted 6 months ago #
5. 

   Ismael
   Moderator

   Hi thomaswrench,

   I checked your site and I agree with what Devin said. I have also tried using Broadscope theme on a fresh install Wordpress 3.5 and the same thing happened to me, "Save All Changes" is disabled even if you have done some changes. There is a js error that prevents or breaks some functionality:
   Uncaught Error: Syntax error, unrecognized expression: .avia_header .avia_button_inactive, .avia_footer .avia_button_inactive,
   load-scripts.php:2

   I'll tag Kriesi to mark his attention.

   I recommend to wait for further updates on the theme. If your site is really broken and needs to be fixed asap, try to check this link: http://wordpress.org/support/topic/downgrade-from-35-to-342

   Regards,
   Ismael

   Posted 6 months ago #
6. 

   E11
   Member

   Hi all, many thanks for your support.

   The issue has been fixed in the meantime.

   It was a conflict between an thrid party plugin and the theme.

   Posted 6 months ago #

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