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Hi!
I’ve been hired recently to update a website that’s running under your theme.
I’ve updated everything but it seems that the theme prevent me to update the php version in order to run some other plugins. I cannot create new pages or article without critical errors under php 7.3 or above.
could you please tell me which php version this theme is compatible with? also, if not compatible >= php 7.3 could you please send me the udpated version ?many thanks!!
maximeHey Maxime,
The version of the theme you are running is very old and not compatible with newer versions of PHP. Please try to update to the latest version (5.6.9) to see if that helps. The update to 5.6.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload it as if it was a new theme under Appearance in the WordPress menu.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/If you don’t have access to the Themeforest account which was used to purchase the theme, then please try reaching out to the person who bought it.
Best regards,
Rikard
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