If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
I need the portrait thumbs to fit 100% into the thumbnail area and not be cut off on the top and bottom, how can I do this?
You can use a plugin like: http://wordpress.org/extend/plugins/simple-image-sizes/
Look for the image size for the product thumbnails thats 200×140. Make sure its set to not crop and that should do it.
Also please disable the no-right-click-images plugin when putting in support topics. It makes it one step more difficult to go through and remove the script so we can quickly identify css and the like. Also anything you put online is able to be saved, so I never recommend them if your goal is to keep your images from being used without permission.
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