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    I contacted you earlier regarding some troubles with the product thumbs(they won’t crop the pictures), you gave me some plugins that helped, but now the problem is back. Have tried everything you told me to do the last time, without any luck. Getting kind of frustrated, is there anyway you could take a look?



    Hi BrisCreative,

    If you are using: http://wordpress.org/extend/plugins/simple-image-sizes/ as was suggested before, and have since updated you may need to go into that plugin and re-set the image size/crop option again.

    Also don’t forget that once you make a change the images need to be regenerated to take the effects once again.




    Hi Devin,

    Thanks for your quick responds. Unfortunately I have tried that and did not work. If you could take a look I would really appreciate it.




    Hey Christopher,

    What steps have you already taken (with the sizes and settings for your images) and can you provide a link to some examples?




    Could we also take a look at the pages where the issue is happening live?

    From your settings, have you tried turning off cropping and regenerating the images? If so, were you able to see the effects from that. Have you installed any other plugins or updating WordPress/theme files?




    Yes, no results.The URL is cliniquedecleor.no, but I can´t open the page yet. If f you give me your email I can send you the login info?

    Thanks again!




    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)




    Great. It´s been sent.




    Hi Devin,

    Have you had some time time to look at my problem.





    I marked this thread for Devin.

    Best regards,



    Hi Chris,

    I apologize for the delay, Thanksgiving holidays last week so I was a unavailable quite a bit.

    It looks like what is happening is that the images are being cropped but the theme will still need to make the width of some of the image a bare minimum to fit with the catalog layout view. So the first product image while being only 126×300 the width isn’t enough to fit the minimum space of 200 pixels. This makes the whole thing expand to fit that space even though it is cropped at its greatest edge size of 300 pixels.

    You have a couple of options depending on how you want the final look to be. The most basic that will give you the best result is to always save your images on a blank white background that is square. Something like 600×600 will give you enough room to center the image and still be large enough for all of the various product image uses.

    Next, you could change how many columns are displayed on the catalog view. For you it would be in WooCommerce>Innstillinger>Sider and at the bottom of that page “Column count”. Going up to 4 or 5 columns will shrink the width of the individual thumbnail containers which changes the size of the images inside of them.



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