Toggles aren't working « Support Forum | Kriesi.at - Wordpress Themes and HTML Templates

Support Forum » Incarnation

Toggles aren't working

8 posts from 4 voices

Started 6 months ago by smbyjoe
Latest reply from Ismael
This topic is closed
This topic is not a support question

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smbyjoe
Member

Toggles aren't working for the following pages on a site we are building out at:

http://marx.emediainsiders.com/about/
http://marx.emediainsiders.com/atp-ministries/letters-from-kids/
http://marx.emediainsiders.com/letter-archives/

I've deactivated all plugins to see if that works and they still aren't working. They were originally working, so maybe when we updated to WP 3.5? Please advise.

Thank you,
Joe Von Gerichten

Posted 6 months ago #
Devin
Moderator

Hi Joe,

I'm getting some javascript errors when I view the pages. I would suggest once again disabling all plugins. Then refresh the page a few times to clear your local cache and try it again.

Specifically, the instagram for wordpress plugin is causing an error as well as the facebook widget.

Regards,

Devin

Posted 6 months ago #
smbyjoe
Member

We've done this multiple times. Could it be that the site is not compliant with the new WP 3.5 release?

Posted 6 months ago #
Dude
Dude
You're loading an old version of jquery (v1.4.4) instead of the default jquery version which comes with WP. WP 3.5 comes with jquery version 1.8.3 and Incarnation is compatible with it - however it's not compatible with 1.4.4. Please make sure that the third party plugins, etc. don't load an outdated version of jquery. Following line on your website causes the issue:
```
<script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js?ver=3.5'></script>
```
Posted 6 months ago #
smbyjoe
Member

We've deactivated all plugins, cleared cache and still have the same problem with toggles and built-in sliders not working. How can we fix this problem? I would greatly appreciate your help in getting this fixed as I'm not a programmer and I am at your mercy to get these toggles and sliders working again. Thank you in advance for your help.

p.s. I'm not even sure where the line of script you listed above is located???

Posted 5 months ago #
Devin
Moderator

Hi smbyjoe,

You could try re-uploading the theme files in case something was corrupted on the initial upload. Make sure to de-active all plugins once again as there are still some errors popping up.

Regards,

Devin

Posted 5 months ago #
smbyjoe
Member

Hi Devin,

We figured out what it was. It was a snippet from a form generator for Constant Contact that was causing the problem. Thank you for your help...

Posted 5 months ago #
Ismael
Moderator

Hi smbyjoe,

Glad that you have found what caused the issue. I'll be closing this thread now. :)

Regards,
Ismael

Posted 5 months ago #