Viewing 8 posts - 1 through 8 (of 8 total)
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  • #18895

    Toggles aren’t working for the following pages on a site we are building out at:

    http://marx.emediainsiders.com/about/

    http://marx.emediainsiders.com/atp-ministries/letters-from-kids/

    http://marx.emediainsiders.com/letter-archives/

    I’ve deactivated all plugins to see if that works and they still aren’t working. They were originally working, so maybe when we updated to WP 3.5? Please advise.

    Thank you,

    Joe Von Gerichten

    #101280

    Hi Joe,

    I’m getting some javascript errors when I view the pages. I would suggest once again disabling all plugins. Then refresh the page a few times to clear your local cache and try it again.

    Specifically, the instagram for wordpress plugin is causing an error as well as the facebook widget.

    Regards,

    Devin

    #101281

    We’ve done this multiple times. Could it be that the site is not compliant with the new WP 3.5 release?

    #101282

    You’re loading an old version of jquery (v1.4.4) instead of the default jquery version which comes with WP. WP 3.5 comes with jquery version 1.8.3 and Incarnation is compatible with it – however it’s not compatible with 1.4.4. Please make sure that the third party plugins, etc. don’t load an outdated version of jquery. Following line on your website causes the issue:

    <script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js?ver=3.5'></script>

    #101283

    We’ve deactivated all plugins, cleared cache and still have the same problem with toggles and built-in sliders not working. How can we fix this problem? I would greatly appreciate your help in getting this fixed as I’m not a programmer and I am at your mercy to get these toggles and sliders working again. Thank you in advance for your help.

    p.s. I’m not even sure where the line of script you listed above is located???

    #101284

    Hi smbyjoe,

    You could try re-uploading the theme files in case something was corrupted on the initial upload. Make sure to de-active all plugins once again as there are still some errors popping up.

    Regards,

    Devin

    #101285

    Hi Devin,

    We figured out what it was. It was a snippet from a form generator for Constant Contact that was causing the problem. Thank you for your help…

    #101286

    Hi smbyjoe,

    Glad that you have found what caused the issue. I’ll be closing this thread now. :)

    Regards,

    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)

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