Viewing 6 posts - 1 through 6 (of 6 total)
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  • #608211

    Hi

    I’m creating some content in the portfolio post type, I have the advanced editor on and have added a text block. The formatting tools only show the first row and there is no toolbar toggle button to show the second row.

    For this site I’m using your latest release (3.5). I checked on another site running an older version an the toggle button and second row are available on this.

    Can you let me know how this code can be added back in to make these formatting tools available.

    Kind regards

    Mark

    #608226

    Hey arnie-design!

    Please share the link to the page where we can inspect the element in question and help you resolve it :)

    Cheers!
    Vinay

    #608242

    Hi Vinay

    Link 1 shows the output:

    Link 2 is a screen shot of the text block open in a portfolio: (note no second row of formatting buttons)

    And link 3 is a screen shot of a text block in a portfolio on an older version of Enfold:

    Kind regards

    Mark

    #608881

    Hi Vinay

    Link 1 shows the output:

    Link 2 is a screen shot of the text block open in a portfolio: (note no second row of formatting buttons)

    And link 3 is a screen shot of a text block in a portfolio on an older version of Enfold:

    Kind regards

    Mark

    #608925

    Just to complicate things this is a random bug. Sometimes both formatting bars show and sometimes just the one

    #609308

    Hey!

    This is more of a wordpress issue some times tinyMCE plugin will have a conflict with other plugins.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Should the issue still exist please disable enfold theme activate wordpress default theme 2015 or 2016 and check it and let us know.

    Regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)
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