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  • #1198171

    Hi
    I have to questions.

    1)
    I have trouble installing the theme on my http://www.smerteogsport.dk site
    I get the following note – ” the link you used is expired”.

    The strange thing is that it worked fine when i tried to install the theme on my other site – http://www.moeller-horn.dk

    2)
    Can I recieve the source code for the enfold medical so I can import all the settings to my site ?

    BR

    Michael

    #1198262

    Hey Michael,

    It’s likely a server limitation which causes that to happen. We can help you with installing if you provide us with WordPress and FTP login details in private.

    Once the theme is installed then you can import the demo content under Enfold->Demo Import.

    Best regards,
    Rikard

    #1208318
    This reply has been marked as private.
    #1208422

    Hi Michael,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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