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  • #24652

    Hi,

    I am having trouble with the accordian feature on my site. The plus sign is sitting on top of the first heading and the expanding feature isn’t working. http://www.academieaugust.com/?page_id=1277

    Thanks

    #124224

    Hi,

    Did you modify anything on the files?

    Please set your Avia Builder to debug mode. Add this on your functions.php

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    return "debug";
    }

    Edit the page, at the bottom of the Avia Builder, look for the actual shortcode of the accordion element. Please paste it here.

    Regards,

    Ismael

    #124225

    Thanks. I added the code to the function.php but I don’t understand how to view the actual shortcode. Thanks for your help so far.

    #124226

    Hey!

    Just go to the layout editor and you’ll see a new field:

    Best regards,

    Peter

    #124227

    Hi,

    My bad. Please find this code on functions.php

    if(isset($avia_config['use_child_theme_functions_only'])) return;

    Place the debug code below.

    When you edit a page or a portfolio post, go to Advance Layout Editor. Under the Avia Builder you will see the actual shortcode there.

    Regards,

    Ismael

    #124228

    Hi,

    Have added the new code, no change. I’m sorry, but I just don’t see the actual shortcode anywhere. I’m sure it is obvious and I am somehow missing it, but I’ve spent about 45 min looking so far. Could you please provide a little bit more detailed of an explanation. So strange I can’t figure this out…

    #124229

    I found the problem – Chrome gives me 3 errors on your website:

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia-compat.js?ver=1

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia.js?ver=1

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/shortcodes.js?ver=1

    Please make sure that the wp-content/themes/enfold/js/ folder exists on your server and that it contains all necessary files. I’d use ftp to check the directory content and compare it to the themeforest theme files.

    #124230

    Okay. Great. I’m sorry, that was my fault. I really appreciate all of your patient help.

Viewing 8 posts - 1 through 8 (of 8 total)

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