If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
June 11, 2013 at 4:03 pm #24652
I am having trouble with the accordian feature on my site. The plus sign is sitting on top of the first heading and the expanding feature isn’t working. http://www.academieaugust.com/?page_id=1277
ThanksJune 12, 2013 at 1:31 am #124224
Did you modify anything on the files?
Please set your Avia Builder to debug mode. Add this on your functions.php
//set builder mode to debug
Edit the page, at the bottom of the Avia Builder, look for the actual shortcode of the accordion element. Please paste it here.
IsmaelJune 14, 2013 at 9:41 pm #124225
Thanks. I added the code to the function.php but I don’t understand how to view the actual shortcode. Thanks for your help so far.June 15, 2013 at 6:33 am #124226June 15, 2013 at 6:51 am #124227
My bad. Please find this code on functions.php
Place the debug code below.
When you edit a page or a portfolio post, go to Advance Layout Editor. Under the Avia Builder you will see the actual shortcode there.
IsmaelJune 18, 2013 at 2:13 pm #124228
Have added the new code, no change. I’m sorry, but I just don’t see the actual shortcode anywhere. I’m sure it is obvious and I am somehow missing it, but I’ve spent about 45 min looking so far. Could you please provide a little bit more detailed of an explanation. So strange I can’t figure this out…June 20, 2013 at 6:11 am #124229
I found the problem – Chrome gives me 3 errors on your website:
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia-compat.js?ver=1
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/avia.js?ver=1
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.academieaugust.com/wp-content/themes/enfold/js/shortcodes.js?ver=1
Please make sure that the wp-content/themes/enfold/js/ folder exists on your server and that it contains all necessary files. I’d use ftp to check the directory content and compare it to the themeforest theme files.June 20, 2013 at 2:23 pm #124230
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