Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 22, 2015 at 11:07 pm #416116
    mbjsmartin

    Hello support

    I received this error upon uploading the Theme into WPadmin themes –
    Unpacking the package…and have an error upon loading.
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme install failed.

    So I searched support and found several other support tickets with this problem so I followed a link and a suggestion to load through Filezilla – which would be great if I knew how to use Filezilla!

    I was recommended this theme as being easy to use but it is so far not that easy! And I cannot select the extra $50 to have someone else install without repurchasing the theme.

    How can I get this theme installed easily and why can you not just upload this theme through Appearance/Themes/Upload Files like you can with most other themes????

    Please assist as soon as possible.

    March 22, 2015 at 11:22 pm #416127
    Josue

    Hi!

    Seems you are uploading the whole download package that contains the PSD files, documentation, etc. You’d need to unzip that package first, look for the /enfold/ subfolder and upload that folder only (as a .zip in case you’re doing it from the Dashboard).

    Regards,
    Josue

    March 22, 2015 at 11:31 pm #416132
    mbjsmartin

    I am so frustrated! I cannot use Filezilla to upload as support suggests and I am thinking if I try to upload just the Enfold theme into themes it may not work properly??

    • This reply was modified 9 years, 1 month ago by mbjsmartin.
    March 22, 2015 at 11:53 pm #416143
    Josue

    I’ll install the theme for you, hold on.

    March 22, 2015 at 11:54 pm #416145
    mbjsmartin

    Really? I will LOVE you forever!!

    March 23, 2015 at 12:06 am #416147
    Josue

    Yes, theme is now installed, you just need to activate it in Appearance > Themes.

    Best regards,
    Josue

    March 23, 2015 at 12:08 am #416148
    mbjsmartin

    Josue – thank you so much!

    March 23, 2015 at 12:20 am #416150
    Josue

    You are welcome, glad to help :)

    Regards,
    Josue

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