Viewing 13 posts - 1 through 13 (of 13 total)
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  • #259004

    Enfold version 2.7.
    For iphone 5, when i switch from portrait to landscape mode, about half of the footer is covered with white stripe, i.e. that part of the screen does not seem to be refreshed properly with the color of the footer.

    Please kindly help

    #259182

    Hi iotaip!

    Thank you for using the theme!

    Do you mind if we take a look at the website? I’ll ask the rest of the support team to visit this thread just to make sure that you’ll get a response. A screenshot showing the issue will help.

    Best regards,
    Ismael

    #259454
    This reply has been marked as private.
    #260251
    This reply has been marked as private.
    #260263

    Hi!

    I have just checked your website on my iphone 4 and this is how it looks on my end – http://i.imgur.com/F9b2q1t.png
    Have you already fixed the issue?

    Regards,
    Yigit

    #260272

    Thanks Yigit.

    No I am still experiencing the problem – i am using iphone 5.

    The problem shows every time when starting with portrait and then switching to landscape mode.

    #260278

    Hey!

    And what happens when you scroll on the page? Also, does it happen when you load/refresh the page on landscape mode? I do not have a chance to test your website on an actual iphone 5 unfortunately and as far as i know, no one from the team is using iphone 5.

    Best regards,
    Yigit

    #260284

    Once you see the whitened area, scrolling up and down in landscape mode does not remove it. However, if I reload the entire page in landscape mode, then everything is back to normal.

    #260288

    Hi Yigit,
    I noticed that your screen shot is taken at the “Feel Free …” line. The problematic area is not visible at that spot, to see it you need to keep scrolling to the bottom of the page. You switch mode at the “Feel Free … “line but need to see the problem at the footer area.

    #260300

    Hey!

    I’ve tried getting it to happen on my end but so far switching back and forth hasn’t given me the same results. You could try adding a blank 1/1 column after the contact form and see if that helps with what you see but otherwise I’m not quite sure what could be done as I’m not able to reproduce it either.

    Cheers!
    Devin

    #260327
    This reply has been marked as private.
    #260373
    This reply has been marked as private.
    #262536

    Hi!

    Please try updating the theme to the latest version 2.7.1 and check if that helps – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

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